Talent Management - Assistant Manager / Senior Executive

Biomed Global; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Biomed Global is seeking an experienced Talent Management/People Operations Lead to oversee recruitment, employee services, reporting and automation initiatives across Malaysia and nearby regions.

You will mentor teams, ensure policy compliance, and drive data-informed decisions that align with business goals. The role requires strong leadership, stakeholder management and hands-on HR expertise.

Qualifications

• Bachelor’s degree in HR, business administration, psychology or related discipline.
• Minimum 5 years in Talent Management or People Operations, with 1–2 years in supervisory, team-coordination or project‑lead capacity.
• Practical experience in talent acquisition, employee services and benefits administration.
• Working knowledge of Malaysian employment practices, statutory requirements and payroll controls.
• Proficiency in HR systems, applicant-tracking systems, spreadsheets and reporting tools.

Responsibilities

• Manage end-to-end recruitment for Malaysia and support selected regional or critical vacancies.
• Partner with Hiring Managers to define selection criteria, shortlist candidates and ensure timely hiring decisions.
• Assess candidates’ behavioural suitability, values alignment and employment risks during interviews.
• Develop sourcing channels, talent pipelines and employer-branding activities, engaging external recruiters for specialized vacancies where required.
• Oversee employee services, benefits administration, insurance, PERKESO matters, documentation and employee enquiries.
• Interpret approved policies, determine eligibility and resolve routine operational matters independently, while ensuring compliance with internal controls.
• Assign and review subordinates’ work, guide them on complex matters and develop their capability to assume broader process ownership.
• Maintain clear primary and backup ownership for critical processes and coordinate operational matters across Malaysia, Singapore and Indonesia.
• Monitor service standards, recurring issues and initiate appropriate corrective action.
• Escalate policy exceptions, sensitive employee matters, significant financial or compliance exposure, unresolved capacity risks and decisions beyond the delegated authority to the TM Lead.
• Prepare and analyze regular TM reports covering headcount, turnover, recruitment efficiency, benefits utilizations, vendor performance, employee relations, stakeholder satisfaction and service performance.
• Translate workforce data into meaningful observations, risks and recommended actions for Management.
• Maintain consistent reporting definitions, data quality and reporting schedules across TM processes.
• Support workforce-cost, compensation and operational reporting in collaboration with relevant process owners and Finance.
• Identify process improvement and propose opportunities for automation, AI-assisted workflows or process simplification.
• Develop and refine workflows, templates, SOPs, service standards and decision records.
• Ensure proposed digital improvements include appropriate controls, access restrictions and audit trails.
• Establish cross-training and backup arrangements for recruitment, benefits and employee services.
• Develop as a review-level backup for selected payroll and benefits controls upon completing the required training and competency assessment.
• Act as the operational deputy to the TM Lead or appointed functional head when authorized.
• Undertake other relevant duties, projects or responsibilities assigned by the TM Lead or Management according to business needs.

Skills

Talent management

People analytics

Stakeholder management

Process improvement

Team leadership

HR policy

Talent acquisition

Payroll controls

Education

Bachelor’s degree in Human Resources, Business Administration, Psychology or a related discipline

Tools

HRIS systems

ATS

Spreadsheets

Reporting tools

Job description

The role is expected to exercise independent judgement within approved policies and delegated authority, guide and develop subordinates, maintain operational continuity, and provide the TM Lead with timely insights, recommendations and escalation of material risks.

Responsibilities:

Talent Acquisition

• Manage end-to-end recruitment for Malaysia and support selected regional or critical vacancies.
• Partner with Hiring Managers to define selection criteria, shortlist candidates and ensure timely hiring decisions.
• Assess candidates’ behavioural suitability, values alignment and employment risks during interviews.
• Develop sourcing channels, talent pipelines and employer-branding activities, engaging external recruiters for specialized vacancies where required.

Employee Services Benefits and Operational Coordination

• Oversee employee services, benefits administration, insurance, PERKESO matters, documentation and employee enquiries.
• Interpret approved policies, determine eligibility and resolve routine operational matters independently, while ensuring compliance with internal controls.
• Assign and review subordinates’ work, guide them on complex matters and develop their capability to assume broader process ownership.
• Maintain clear primary and backup ownership for critical processes and coordinate operational matters across Malaysia, Singapore and Indonesia.
• Monitor service standards, recurring issues and initiate appropriate corrective action.
• Escalate policy exceptions, sensitive employee matters, significant financial or compliance exposure, unresolved capacity risks and decisions beyond the delegated authority to the TM Lead.

Reporting and People Analytics

• Prepare and analyze regular TM reports covering headcount, turnover, recruitment efficiency, benefits utilizations, vendor performance, employee relations, stakeholder satisfaction and service performance.
• Translate workforce data into meaningful observations, risks and recommended actions for Management.
• Maintain consistent reporting definitions, data quality and reporting schedules across TM processes.
• Support workforce-cost, compensation and operational reporting in collaboration with relevant process owners and Finance.

Transformation and Process Improvement

• Identify process improvement and propose opportunities for automation, AI-assisted workflows or process simplification.
• Develop and refine workflows, templates, SOPs, service standards and decision records.
• Ensure proposed digital improvements include appropriate controls, access restrictions and audit trails.

Team Development and Continuity

• Establish cross-training and backup arrangements for recruitment, benefits and employee services.
• Develop as a review-level backup for selected payroll and benefits controls upon completing the required training and competency assessment.
• Act as the operational deputy to the TM Lead or appointed functional head when authorized.
• Undertake other relevant duties, projects or responsibilities assigned by the TM Lead or Management according to business needs.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Psychology or a related discipline.
• Minimum 5 years of relevant experience in Talent Management, Human Resources or People Operations, with 1 to 2 years of experience in a supervisory, team-coordination or project‑lead capacity.
• Practical experience in talent acquisition, employee services and benefits administration.
• Working knowledge of Malaysian employment practices, statutory requirements and payroll controls.
• Proficiency in HR systems, applicant‑tracking systems, spreadsheets and reporting tools.
• Experience in supporting regional or multi‑country operations, people analytics, automation, AI‑assisted workflows or HR transformation is an advantage.
• Professional HR certification is an added advantage.
• Strong operational planning, prioritization and follow‑through.
• Independent judgement, problem‑solving and risk assessment.
• Team supervision, coaching and work‑quality review.
• Talent acquisition, behavioural interviewing and candidate assessment.
• Working knowledge of employee services, benefits administration and payroll‑related controls.
• People analytics, management reporting and ability to translate data into recommendations.
• Stakeholder and vendor management across different functions and countries.
• Process improvement, workflow design and digital or AI‑assisted working practices.
• Strong written and verbal communication skills.
• High level of confidentiality, accuracy, integrity and attention to detail.