TA Manager, APAC

Orange; Kuala Lumpur; Hybrid; MYR 180,000 - 290,000; Full time

Benefits offered by this job

Hybrid work model

Global opportunities

Professional development

Job summary

Orange Business is seeking a Talent Acquisition RCC Manager to transform regional recruitment practices across Asia, the Americas, Africa and Europe. You will lead a high‑performing team and partner with internal stakeholders to deliver end‑to‑end resourcing that aligns with business goals.

You will design innovative sourcing strategies, manage KPIs/SLAs, and ensure a strong candidate experience in a multicultural environment. Fluent in English and 8+ years in talent acquisition are required.

Qualifications

• 8+ years in talent acquisition delivery, with at least 3 years in a telecom & IT services organization.
• Experience leading a TA specialists team and international sourcing across multiple regions.
• Proficiency in end-to-end recruitment and modern sourcing platforms.

Responsibilities

• Manage and lead the regional RCC team to provide end-to-end resourcing to hiring managers.
• Be the resourcing partner for internal clients to align recruitment with business needs.
• Drive performance against KPIs/SLAs and improve time-to-hire and profile quality.

Skills

Talent acquisition

Leadership

Stakeholder management

End-to-end recruitment

Sourcing niche roles

English fluency

Education

Master's degree in HR or related field

Tools

Microsoft Office

Job description

Orange Business is here!

About us

Join us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

Mission

The TA (RCC) Manager focuses on transforming recruitment practices to meet strategic organizational goals, ensuring a diverse pipeline of talent that aligns with our business objectives across the region.

Main activities

• Manage and run the regional recruitment competency center.
• Lead the regional RCC team to provide end-to-end resourcing expertise and support to hiring managers and enhance candidate experience.
• Act as resourcing partner for the business: Build collaborative relationships with internal stakeholders to ensure alignment of the recruitment process with business needs.
• Understand internal client requirements and business challenges to find the right candidates.
• Drive the performance of the regional RCC team to have a strong delivery and execution in fulfilling hiring needs and improve time to hire and quality of profiles, while ensuring delivery against agreed KPIs and continuously improving outcomes.
• Act as the recruitment POC for a portfolio of internal clients hiring high-end or niche skill sets.
• Design and develop innovative talent acquisition strategies that meet business needs and priorities.
• Implement innovative sourcing strategies to enhance brand visibility and create a pipeline of high-caliber talent for the organization in timely and cost-effective manner.
• Monitor sourcing strategy and recruitment costs; measure and track KPIs and SLAs.
• Develop and manage relationships with external search partners.
• Be the single point of contact for global processes and projects alongside the Regional Manager.
• Act in hybrid role, being strategic and tactical; hands on recruitment delivery of assigned roles (3 to 5 active, hands-on requisitions simultaneously), with key focus on sourcing for leadership and critical/ difficult niche roles.
• Work in close alignment with International Resourcing Operations Manager to ensure adoption and implementation of global standards, tools and performance frameworks.
• Maintain synergy with other TA (RCC) Managers, country HR, SSC managers and global stakeholders.

About you

Qualifications

Education: Should possess a master’s degree in human resources or a related field.

Experience: 8+ years of experience in talent acquisition delivery with at least 3 years in a telecom and IT services organization is essential. Experience leading team of TA Specialists. Experience in international sourcing with exposure to multiple region geographies enhances the ideal candidate profile.

Key Skills, Knowledge & Abilities

Professional skills:

• This role requires a balance of strategic and tactical talent acquisition skills, with hands‑on experience in sourcing critical and niche roles.
• Proficiency in end-to-end recruitment processes in Telecom & IT Services environments is required.
• Solid knowledge of social networks and digital platforms is necessary for modern recruiting strategies.

Soft skills:

• A proven track record in developing strong relationships with functional leaders and other stakeholders is essential.
• Demonstrated leadership skills, including effective coaching, motivating, and empowering staff to build successful teams.
• An ability to drive results through well-defined goals and accountability in individual and team performance is crucial.
• Excellent written and verbal communication skills, complemented by strong change management capabilities, are necessary.
• Adaptability to work in a multicultural environment while maintaining a strong customer service orientation is critical.
• Excellent communication and presentation skills
• Advanced in Microsoft Office (Outlook, Excel, PowerPoint)
• Fluent in English, both written and spoken

You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.

What we offer

Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world. Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working). Professional Development: training programs and upskilling/re-skilling opportunities. Career Growth: Internal growth and mobility opportunities within Orange. Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events. Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.