Systems Administrator — IT Support & Network Specialist

OSIM; Selangor; On-site; MYR 36,000 - 60,000; Full time

Job summary

OSIM Malaysia is seeking an IT Support professional with at least a Diploma or Degree in Computer Science or Information Technology and a minimum of 2 years in a related field. The role requires the ability to work in a fast-paced environment and travel to retail outlets.

Candidate should be proactive with strong problem solving, communication skills and a positive attitude, and able to work as part of a team.

Qualifications

• Possess at least a Diploma or Degree in Computer Science, Information Technology or equivalent
• At least 2 years working experience in the related field
• Able to work in fast-pace environment and willing to travel to retail outlets
• Proactive, problem solving, communication skills, positive attitude and team players
• Hardware and software management, PC troubleshooting, IT networking, email configuration, firewall, web development
• Able to communicate effectively in English, Malay and Mandarin dialects

Responsibilities

• Provide technical support to retail outlet and backend users. Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Compile, prepare and maintain IT inventory list
• Study and identify the solution design to improve the company's operational requirements
• Prepare system documentation and instruction manuals for users
• Provide training and support to users
• Assist to improve and ensure compliance of system policies & procedures
• Collaborate with all levels of users in improvement studies for Workflow processes
• Liaise with IT related and office equipment suppliers, work closely with HQ on change requirement for hardware, software or system development and improvement
• Assist in other tasks as assigned from time to time by the management

Education

CS/IT degree

2+ years exp

Hardware management

PC troubleshooting

IT networking

Email configuration

Firewall

Web development basics

Multilingual English/Malay/Mandarin

Strong communication

Job description

OSIM Malaysia is seeking an IT Support professional with at least a Diploma or Degree in Computer Science or Information Technology and a minimum of 2 years in a related field. The role requires the ability to work in a fast-paced environment and travel to retail outlets.

Candidate should be proactive with strong problem solving, communication skills and a positive attitude, and able to work as part of a team.