SYSTEM SUPPORT ENGINEER

RAPTOR MALAYSIA SDN.BHD; Kuala Lumpur; In loco; MYR 45.000 - 78.000; Tempo pieno

Vantaggi offerti da questo lavoro

KWSP

SOCSO/EIS

Medical claim

Annual leave (Labour Law)

Birthday leave

Personal flexible leave

Sales incentives

Allowance provided

Performance bonus

Overtime pay

Training provided

Descrizione del lavoro

RAPTOR MALAYSIA SDN.BHD is seeking an Information and Communications Technology (ICT) User Support Technician in Kuala Lumpur. You will diagnose and resolve software/hardware issues, install and repair peripherals, and support daily ICT operations for staff.

Fresh graduates are welcome. Fluent in Bahasa Malaysia and English, you should be practical, reliable and able to work under pressure to meet targets; basic SQL knowledge is a plus.

Competenze

• SPM/Diploma/Degree or higher in any relevant field.
• Fresh graduates welcome to apply.
• Fluent in Bahasa Malaysia and English.
• Strong problem solving and hands-on troubleshooting.
• Independent with persuasive interpersonal skills and results-driven.
• Computer literate and numerate.
• Knowledge in computer hardware software and networking knowledge.
• Basic knowledge of SQL.
• Target oriented and able to work under pressure to meet targets.
• Good written and verbal communication; good attitude and responsible character.

Mansioni

• Provide technical assistance to users via phone, email, or other electronic means.
• Diagnose and resolve issues with software, hardware, networks, databases and the Internet.
• Install and perform minor repairs to hardware, software or peripherals.
• Set up equipment for employee use and install cables and operating systems.
• Maintain records of daily data communication transactions and remedial actions.
• Research solutions using guides and technical manuals.
• Assist ICT professionals to develop and test ICT products and services.

Formazione

SPM/Diploma/Degree or higher

Descrizione del lavoro

Additional Benefits & Perks:

KWSP

SOCSO/EIS

Medical claim included

Annual and medical leave shall be in accordance with the prevailing Labour Law

Special leaves: Birthday Leaves, Personal Flexible Leave

Group and Individual sales incentive

Additional Benefits :

Allowance Provided, Performance Bonus, Overtime Pay,Training Provided

Candidate must possess at least

At least 1 Year(s) of working experience in the related field

Required Skill(s):

SPM/Diploma/Degree or higher academic qualifications in any relevant fields.

Fresh Graduated are welcome to apply

Fluent in Bahasa Malaysia and English.

Problems solving and hands-on troubleshooting skill

Independent with persuasive interpersonal skills and results-driven.

Computer literate and numerate.

Knowledge in computer hardware software and networking knowledge

Basic knowledge of SQL

Target oriented and ability to work under pressure to meet targets.

Good written and verbal communication skills.

Good attitude and responsible character.

Task and Responsibilities :

Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, email or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the Internet, and providing guidance and support in the deployment, installation and maintenance of systems.

Tasks include -

Answering user inquiries regarding software or hardware operation to resolve problems;

Entering commands and observing system functioning to verify correct operations and detect errors;

Installing and performing minor repairs to hardware, software or peripheral equipment, following design or installation specifications;

Overseeing the daily performance of communications and computer systems;

Setting up equipment for employee use and performing or ensuring proper installation of cables, operating systems or appropriate software;

Maintaining records of daily data communication transactions, problems and remedial actions taken, or installation activities;

Emulating or reproducing technical problems encountered by users;

Consulting user guides, technical manuals and other documents to research and implement solutions;

Assisting applications programmers, systems developers and other ICT professionals to develop and test ICT products and services.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Computer Software & Networking 11-50 employees

Raptor has been serving the hospitality market in Asia for over a decade. Raptor’s HQ is located in Singapore.

Raptor, owns the Intellectual Property Rights (“IPR”) of Raptor POS System for hospitality sector which includes Point of Sales solution, PDA solution, Inventory solution, Membership, and CRM programs.

Raptor is the leading provider for hospitality systems in Singapore. Our primary markets are in Singapore, Indonesia, Malaysia, Thailand, Philippines, Mauritius, Australia, and New Zealand. Raptor is constantly being improved with more capabilities and features, in order to continue to be the market leader; we continuously invest into research & development.

Raptor has a full suite of in-house capabilities comprising marketing; consultants; system analysts; programmers and engineers; led by a strong and highly experienced management team.

Raptor has been serving the hospitality market in Asia for over a decade. Raptor’s HQ is located in Singapore.

Raptor, owns the Intellectual Property Rights (“IPR”) of Raptor POS System for hospitality sector which includes Point of Sales solution, PDA solution, Inventory solution, Membership, and CRM programs.

Raptor is the leading provider for hospitality systems in Singapore. Our primary markets are in Singapore, Indonesia, Malaysia, Thailand, Philippines, Mauritius, Australia, and New Zealand. Raptor is constantly being improved with more capabilities and features, in order to continue to be the market leader; we continuously invest into research & development.

Raptor has a full suite of in-house capabilities comprising marketing; consultants; system analysts; programmers and engineers; led by a strong and highly experienced management team.

What can I earn as a Systems Support Engineer