System Product Manager

SUPER MICRO COMPUTER MALAYSIA SDN. BHD.; Johor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Supermicro Malaysia is seeking a System Product Manager to lead NPI, manage the product lifecycle, and coordinate cross-functional teams for successful product launches and manufacturing readiness at the Malaysia facility.

You will review manufacturing docs, support transfers, and work with Sales & BD to drive Southeast Asia growth while ensuring product quality and continuous improvement across the lifecycle.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Technology, Manufacturing, or related discipline.

Responsibilities

• Lead NPI activities and coordinate cross-functional teams for product transfers and manufacturing readiness.
• Review manufacturing documentation, SOPs, pilot run readiness, and FAI requirements for product launches.
• Partner with Server Production to diagnose and resolve server fabrication issues and ensure production continuity.
• Direct and review Failure Analysis to implement corrective actions for production quality issues.
• Collaborate with Sales & BD to provide technical product support and drive Southeast Asia growth.
• Coordinate ECR/ECO and product configurations to ensure proper implementation across NPI and production.
• Monitor product performance, yield, and customer feedback to drive continuous quality improvements.

Job description

The System Product Manager is responsible for leading NPI, managing the product lifecycle, and coordinating cross-functional teams to ensure successful product launches, manufacturing readiness, product quality, and continuous improvements while supporting customer requirements and business objectives.

What will be your task:

Lead NPI activities and coordinate cross-functional team to ensure successful product transfer, manufacturing readiness and seamless product enablement at the Malaysia manufacturing facility.

Review and validate manufacturing documentation, including SOP, production pilot run readiness, and complete First Article Inspection (FAI) requirements to support success product launches.

Partners with Server Production teams to diagnose, troubleshoot and resolve server system and manufacturing-related technical issues, ensuring product quality and production continuity.

Directs and reviews Failure Analysis to systematically resolve production quality issues and implement corrective actions.

Partners with Sales & BD teams to provide technical product support, facilitate customer engagement, and support business growth initiatives across Southeast Asia and South Asia.

Manage product lifecycle activities by coordinating ECR/ECO, product configuration updates, and documentation to ensure accurate implementation throughout NPI and sustaining production.

Monitor product performance, manufacturing yield, and customer feedback, working with cross-functional teams to drive continuous improvements in product quality, reliability, and operational efficiency.

Collaborate with customers and internal stakeholders to gather product requirements, provide technical guidance, and support product roadmap planning, qualification activities, and successful product deployment.

What can helped you succeed:

Bachelor’s degree in Engineering, Computer Science, Information Technology, Manufacturing, or related discipline. A Master’s degree or relevant professional certificate is an added advantage.

Ideally candidates have around 6 years of relevant experience in product management, system engineering, manufacturing engineering, program management or related technical roles within the technology or electronics industry. Previous leadership or project coordination experience is preferred.

Working knowledge of server hardware, computer systems or related technologies with experience supporting product development, manufacturing or customer-facing technical solutions. Experience with x86 server platforms is an advantage.

Experience in supporting NPI, product life cycle management, manufacturing operations or sustaining engineering with server, computer hardware, electronics, semiconductor or similar industries is preferred.

Good communication, presentation and technical documentation skills, with the ability to engage effectively with customers, suppliers and internal stakeholders across different functions.

Demonstrated ability to manage multiple priorities, coordinate cross-functional projects, and deliver results in a fast-paced and collaborative environment.

Willingness to travel, when required, to support customer engagements, supplier collaboration, or business operations.

Information Technology Services 5,001-10,000 employees

Supermicro® (NASDAQ:SMCI), with 30+ years of leadership in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions, pioneers the industry with Building Block Solutions® and Green Computing servers. Its customizable, efficient, and sustainable IT offerings such as liquid-cooling technology redefine performance standards and environmental responsibility.

Supermicro® (NASDAQ:SMCI), with 30+ years of leadership in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions, pioneers the industry with Building Block Solutions® and Green Computing servers. Its customizable, efficient, and sustainable IT offerings such as liquid-cooling technology redefine performance standards and environmental responsibility.