QC Technician

Supermicro, Inc.; Kulai; On-site; MYR 39,000 - 58,000; Full time

Job summary

Join Supermicro's Quality team to inspect server products, identify defects, improve manufacturing quality, and ensure every product meets high standards.

You will conduct QC inspections, document non-conformities, perform root-cause analysis, and collaborate with production, engineering, and supply chain teams to drive CAPA and continuous improvement on the production floor.

Qualifications

• Diploma in Mechanical, Electrical & Electronic, Manufacturing, Industrial, or Mechatronic Engineering.
• Minimum 2 years of quality control experience in high-tech manufacturing.
• Ability to work on production lines; overtime as needed.
• Proficient in English and Bahasa Malaysia; strong technical reading skills.
• Familiarity with QC methodologies such as SPC, FMEA, ISO 9001 and QA documentation.

Responsibilities

• Conduct thorough quality control inspections of computer and server components, sub-assemblies, and finished products.
• Identify, document, and report non-conformities to relevant production and engineering teams.
• Perform root cause analysis for identified quality issues and implement CAPA with cross-functional teams.
• Maintain accurate quality records, inspection logs, and test data, ensuring traceability and audit readiness.
• Adhere to all company policies, procedures, and safety guidelines.
• Participate in continuous improvement initiatives and update SOPs to enhance product reliability.
• Collaborate with production, engineering, and supply chain teams to integrate quality throughout the product lifecycle.

Skills

Quality control

Inspection

Communication

Teamwork

Bilingual English/Bahasa Malaysia

Education

Diploma in Mechanical, Electrical & Electronic, Manufacturing, Industrial, Mechatronic Engineering

Tools

SPC

FMEA

QMS

ISO 9001

Job description

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Join our Quality team to inspect server products, identify defects, improve manufacturing quality, and ensure every product meets Supermicro's high quality standards.

Essential Duties and Responsibilities:

• Conduct thorough quality control inspections of computer and server components, sub-assemblies, and finished products in alignment with Supermicro's rigorous standards and specifications.
• Identify, document, and report non-conformities, defects, or deviations from quality standards, ensuring clear communication to relevant production and engineering teams.
• Perform root cause analysis for identified quality issues and collaborate with cross-functional teams to implement effective corrective and preventive actions (CAPA).
• Maintain accurate and detailed quality records, inspection logs, and test data, ensuring traceability and compliance with internal and external audit requirements.
• Adhere strictly to all company policies, procedures, and safety guidelines as outlined in the Employee Handbook and other applicable documentation.
• Actively participate in continuous improvement initiatives, contributing to the enhancement of quality processes, Standard Operating Procedures (SOPs), and overall product reliability.
• Collaborate effectively with production, engineering, and supply chain teams to ensure seamless quality integration throughout the product lifecycle.

Qualifications:

• Hold a Diploma in Mechanical, Electrical & Electronic, Manufacturing, Industrial, Mechatronic Engineering, or any related Technical or Engineering field. Candidates with relevant technical certifications will also be considered.
• Possess a minimum of2 yearsof dedicated quality control experience within the computer, server, or related high-tech manufacturing industry, preferably with exposure to Supermicro products or similar enterprise hardware.
• Demonstrate strong independence, meticulous diligence, proactive initiative, and a consistently positive attitude in a fast-paced production environment.
• Exhibit excellent communication, coordination, and teamwork skills, fostering a collaborative approach to quality assurance.
• Proficient in both English and Bahasa Malaysia, with strong reading comprehension skills, particularly for technical documentation and Standard Operating Procedures (SOPs).
• Capable of performing duties that require prolonged standing and physical presence on the production line for inspection activities.
• Flexible and able to comply with overtime requirements as dictated by production schedules and business needs.
• Familiarity with quality management systems (QMS) and tools, such as Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA), or similar methodologies, is highly advantageous.
• Knowledge of ISO 9001, quality systems, 5S, SPC, or QA documentation will be an added advantage.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.