System Executive

Serba Wangi Sdn Bhd; Kedah; On-site; MYR 39,000 - 61,000; Full time

Job summary

Serba Wangi Sdn Bhd invites applications for a System Executive to join our Quality Management team in a fast-paced FMCG manufacturing environment. You will govern and maintain FSQMS with emphasis on ISO 22000, MS 1480 (HACCP), document control governance, audit readiness, and HAS compliance.

The ideal candidate is proactive and organized, with 1–3 years in quality management systems, and able to collaborate with QA, Production, and Warehouse to sustain certification and drive continuous

Qualifications

• Bachelor's degree in a related field with understanding of QMS/FSQMS.
• Experience in document control governance, certification management, or internal auditing is preferred.
• Knowledge of ISO 22000, MS 1480 (HACCP), JAKIM Halal requirements is a plus.

Responsibilities

• Govern and maintain FSQMS to ensure compliance with ISO 22000 and HACCP.
• Coordinate internal audit schedules and manage CAR/CPAR tracking.
• Maintain master documents, SOPs, records, and traceability with strong version control.
• Support Halal HAS documentation and audit preparation.
• Collaborate with QA, Production, and Warehouse to update documents and close corrective actions.
• Ensure audit readiness and support certification activities.

Skills

Quality Management Systems

FSQMS

Document Control

Internal Audit

Education

Bachelor's Degree in Food Science/Technology/Quality Management/Science

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

We are looking for a proactive, detail-oriented, and organized System Executive to join our Quality Management team in a fast-paced FMCG manufacturing environment. This role is responsible for governing and maintaining the company's Food Safety & Quality Management Systems (FSQMS), with a primary focus on ISO 22000, MS 1480 (HACCP), document control governance, internal audit coordination, audit readiness, certification maintenance, and Halal Assurance System (HAS) compliance.

Key Responsibilities:

The ideal candidate is proactive, analytical, and highly organized, with a strong sense of ownership over quality management systems. They are able to maintain continuous audit readiness, uphold document control integrity, and collaborate effectively across cross-functional teams to ensure compliance with food safety standards and continuous improvement initiatives.

Food Safety & Quality Management Systems (FSQMS)

Execute and monitor the implementation of ISO 22000 and MS 1480 (HACCP) systems across manufacturing operations to achieve and sustain certification compliance.

Govern and maintain the Food Safety & Quality Management Systems (FSQMS), ensuring compliance with company standards, regulatory requirements, and certification requirements.

Perform routine system reviews and process gap analyses to identify improvement opportunities and support Continuous Improvement (CI) initiatives.

Master Document Control

Serve as the Master Document Controller for ISO 22000 and MS 1480 (HACCP) documentation.

Govern quality manuals, Standard Operating Procedures (SOPs), work instructions, forms, and quality records to ensure proper version control, document integrity, and traceability.

Ensure all controlled documents are accurately maintained, updated, approved, distributed, and archived in accordance with company procedures.

Internal Audit & CAR/CPAR Management

Coordinate and manage the internal audit programme and audit schedules.

Own and maintain the central Corrective and Preventive Action Request (CAR/CPAR) tracking register to ensure timely closure, verification, and effectiveness of corrective actions.

Monitor audit findings, follow up on corrective actions, and maintain complete records of non-conformance resolutions.

Support continuous audit readiness across manufacturing operations.

Audit Readiness & Certification

Maintain audit master files, supporting documents, evidence logs, and system records for internal, customer, regulatory, and third-party audits.

Coordinate certification activities and support external certification audits.

Ensure all audit documentation is complete, organized, and readily available to facilitate successful audit outcomes.

Halal Management

Provide system support for the Halal Assurance Management System (HAS) to maintain compliance with JAKIM Halal requirements.

Coordinate Halal documentation and support Halal audit preparation and follow-up activities.

Assist in ensuring compliance with company Halal policies and certification requirements.

Cross-Functional & Operational Support

Collaborate closely with QA, QC, Production, Warehouse, and other departments to ensure timely document updates, audit readiness, and closure of corrective actions.

Provide operational support, relief coverage, and cross-functional assistance for QA, QC, or Food Safety functions during operational surges, audits, or business requirements.

Perform any other quality management system or operational duties assigned by the Management.

Requirements

Bachelor's Degree in Food Science, Food Technology, Quality Management, Science, or a related field.

1–3 years of relevant working experience in Quality Management Systems (QMS/FSQMS), document control governance, certification management, or internal auditing within a food manufacturing environment.

Good knowledge of ISO 22000, MS 1480 (HACCP), JAKIM Halal requirements, and Food Safety Management Systems.

Experience in document control, internal audit coordination, certification management, and maintaining audit readiness.

Exposure to internal auditing or Certified Internal Auditor qualification will be an added advantage.

Familiar with Root Cause Analysis (RCA) tools (e.g. 5-Why) to support investigations, CAR/CPAR tracking, and corrective action implementation.

Strong attention to detail with excellent document control, record management, and compliance monitoring skills.

Proficient in Microsoft Excel, Word, and PowerPoint.

Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities.

Good interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and support audit activities.

Able to work independently in a fast-paced manufacturing environment while maintaining a high level of accuracy and compliance.

A proactive, positive, and continuous improvement mindset with a strong commitment to food safety, quality, and operational excellence.

JATI rice is so much synonymous with its producer Serba Wangi Sdn Bhd. Our Company started its operation in 1993, and has become one of the nation's leading rice millers and wholesalers focusing on rice business. The business covers an extensive scale of activities ranging from milling, processing, packaging to distribution of various rice and rice products under flagship brand JATI.

Serba Wangi’s reputable products come under various brand names besides Jati – Kapal Layar, Carnation, Songhe Noble Pine Crane, Songhe Lotus, Fres-Harves, Jati Signature and ecoBrown’s, a series of rice for health conscious consumers.

Our company’s headquarters operates its business entity right from the heart of the ‘Rice Bowl State of Kedah”. At present, Serba Wangi has a wide distribution network covering the whole of Peninsula Malaysia under its group. It operates and set up own branches in Penang, Perak, Selangor, Negeri Sembilan, Pahang, Melaka and Johor to support and handle processing, distribution and wholesaling operations.

JATI rice is so much synonymous with its producer Serba Wangi Sdn Bhd. Our Company started its operation in 1993, and has become one of the nation's leading rice millers and wholesalers focusing on rice business. The business covers an extensive scale of activities ranging from milling, processing, packaging to distribution of various rice and rice products under flagship brand JATI.

Serba Wangi’s reputable products come under various brand names besides Jati – Kapal Layar, Carnation, Songhe Noble Pine Crane, Songhe Lotus, Fres-Harves, Jati Signature and ecoBrown’s, a series of rice for health conscious consumers.

Our company’s headquarters operates its business entity right from the heart of the ‘Rice Bowl State of Kedah”. At present, Serba Wangi has a wide distribution network covering the whole of Peninsula Malaysia under its group. It operates and set up own branches in Penang, Perak, Selangor, Negeri Sembilan, Pahang, Melaka and Johor to support and handle processing, distribution and wholesaling operations.