QA Executive

TWENTY-TWENTY FOOD INDUSTRY SDN BHD; Pokok Sena; On-site; MYR 45,000 - 78,000; Full time

Job summary

Twenty-Twenty Food Industry Sdn Bhd in Malaysia seeks a QA professional to uphold finished goods quality, verify CoA for exports, and manage shelf-life testing across production lines.

You will coordinate lab testing, perform SPC-driven data reviews, and lead root-cause analyses for customer complaints while collaborating with QC, Production, and Maintenance teams.

Qualifications

• Bachelor's degree in food technology, Chemical Technology, Food Processing, or Chemistry
• 1 to 3 years in finished goods and raw material inspection, process QA in food plants
• Expertise in allergen control, titration methods, GMP, and equipment hygiene verification
• Knowledge in Statistical Process Control (SPC) and RCA-CAPA problem solving
• Strong communication and interpersonal skills; detail-oriented with analytical abilities
• Ability to rotate between local manufacturing sites when required

Responsibilities

• Enforce strict finished goods compliance against product specifications and oversee a robust Positive Release Governance system for all local distribution and export shipments
• Review, verify, and validate analytical and microbiological test results to issue Certificates of Analysis (CoA) for key customers
• Coordinate external accredited lab testing schedules and execute systematic, risk-based sampling plans for finished goods monitoring and regulatory compliance
• Manage the in-house retain sample library and drive ongoing shelf-life testing program (sensory, physical, micro, rancidity)
• Perform data reviews and trend analysis using SPC tools to identify quality deviations and drive improvements
• Lead technical investigations into customer quality complaints using root-cause analysis to ensure timely CAPA closure
• Partner with QC, Production, and Maintenance to manage real-time line non-conformances and drive RCA-CAPA resolutions
• Maintain and review SOPs, batch release records, and quality documentation for data integrity and audit compliance
• Provide support to other QA, QC, or Food Safety areas during surges, audits, or emergencies

Skills

Attention to detail

Analytical thinking

Communication skills

Problem-solving

Team collaboration

Education

Bachelor's degree in Food Science or related

Job description

Focuses on pre-release lot holding and clearance, finished goods (FG) defect reduction, packaging integrity verification, lot code traceability, shelf-life testing, and customer complaint investigation across manufacturing lines.

Key responsibilities

Enforce strict finished goods compliance against product specifications and oversee a robust Positive Release Governance (Triple Redundancy) system for all local distribution and export shipments

Review, verify, and validate analytical and microbiological test results to issue accurate, compliant Certificates of Analysis (CoA) for key customer dispatches and export markets

Coordinate external accredited lab testing schedules and execute systematic, risk-based sampling plans for regular finished goods monitoring and regulatory compliance

Manage the in-house retain sample library and drive the ongoing shelf-life testing program (sensory, physical, micro, and rancidity evaluation)

Perform data reviews and trend analysis using Statistical Process Control (SPC) tools to proactively identify quality deviations and drive continuous improvement initiatives

Lead technical investigations into customer quality complaints using root-cause analysis methodologies to ensure timely, effective, and verifiable CAPA closure

Partner with QC, Production, and Maintenance teams to manage real-time line non-conformances and drive cross-functional, systematic RCA-CAPA resolutions

Maintain, update, and review SOPs, batch release records, and standard quality documentation to ensure complete data integrity and audit compliance

Provide active support, relief coverage, and cross-functional assistance to other QA, QC, or Food Safety operational areas as assigned during operational surges, audits, or emergencies

About you

Bachelor's degree in food technology, Chemical Technology, Food Processing, or Chemistry

1 to 3 years in finished goods and raw material inspection, process QA in food plants (B.Sc. Food Tech degree trade-off accepted)

Expertise in allergen control, titration methods, food processing unit operations, GMP, and equipment hygiene verification

Knowledge in Statistical Process Control, RCA - CAPA Problem-solving

Strong communication and interpersonal skills

Detail-oriented with strong analytical and problem-solving skills (RCA/CAPA)

Ability to demonstrate initiative and work well in a fast-paced environment, able to rotate between local manufacturing sites when required

Competence to build and effectively manage interpersonal relationships at all levels of the company

Manufacturing, Transport & Logistics 101-1,000 employees

Twenty-Twenty Food Industry Sdn Bhd ( Company No: 439947-W ) is widely recognized as a well-established rice vermicelli manufacturer in Malaysia.It was invested with great capital and substantial supply of grain rice. Starting from a small scale production in year 1997, the company overcome the seemingly impossible task and now become one of the nation's leading rice vermicelli producer. It is strategically located in Pokok Sena, Alor Star with large land area of 50 acre just minutes away from North South Highway.

Twenty-Twenty Food Industry Sdn Bhd is an environmental friendly manufacturing company.To ensure premium and high standard of hygience during manufacturing. The company use only the top grade white rice and selected raw materials to produce good quality rice vermicelli with modern technology and sophisticated machinery. Besides that, the company also obtained both ISO 9001:2000 and HALAL certificate.

Twenty-Twenty Food Industry Sdn Bhd ( Company No: 439947-W ) is widely recognized as a well-established rice vermicelli manufacturer in Malaysia.It was invested with great capital and substantial supply of grain rice. Starting from a small scale production in year 1997, the company overcome the seemingly impossible task and now become one of the nation's leading rice vermicelli producer. It is strategically located in Pokok Sena, Alor Star with large land area of 50 acre just minutes away from North South Highway.

Twenty-Twenty Food Industry Sdn Bhd is an environmental friendly manufacturing company.To ensure premium and high standard of hygience during manufacturing. The company use only the top grade white rice and selected raw materials to produce good quality rice vermicelli with modern technology and sophisticated machinery. Besides that, the company also obtained both ISO 9001:2000 and HALAL certificate.