Meat & Seafood Team Lead – Ops, Training & Service

AEON Co. (M) Bhd. (Retail)

Kuala Lumpur

On-site

MYR 45,000 - 78,000

Full time

12 days ago
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Benefits offered by this job

Annual bonus
Salary increase
Training provided
Rebate scheme
Medical facilities

Job summary

AEON Malaysia in Kuala Lumpur is seeking a proactive Retail Operations Manager to oversee daily store activities, improve merchandise flow, and deliver excellent customer service.

You will lead a team, participate in training, and ensure compliance with company policies while maintaining assets and controlling operating expenses.

Join a leading retail group committed to customer satisfaction and career development with competitive bonuses and staff training opportunities.

Qualifications

  • Possessed at least Diploma/Degree Holder in any field.
  • 2-3 years of working experiences in retail operations management/related field.
  • Computer literacy skill needed: MS Word, MS Excel, MS PowerPoint, MS Team.
  • Able to work on shift including Off Day, Rest Day or Public Holiday.
  • Medical facilities.
  • Annual bonus.
  • Increase in salary.
  • Training provided.
  • Rebate Scheme.

Responsibilities

  • Listen and communicate positively with customers to build a strong and loyal relationship
  • Ensure that all product, facilities and services that were advertised and promoted are correct and updated. Any discrepancies must be reported immediately
  • Participate in store re-opening process by welcoming customers and filling up the shortages
  • Keep the Company's assets in good operating condition
  • Observe and comply with Company's policies
  • Ensure that Assets are in good condition and to train team member to do the same as well
  • Participating in ensuring that all safety and security equipment are in good working condition
  • Contribute ideas and suggestions to improve the merchandise flow, implantation and presentation
  • Emphasize on teamwork and teambuilding to create a happy and harmonious working environment
  • Provide assistance and have good communication with your team
  • Be independent and disciplined
  • To participate in any training activities being assigned to
  • Provide and organize training to improve professional skills of your team
  • Lead and motivate your team to achieve results and to develop their career/knowledge/skills
  • Adhere to store budgeted expenditure
  • Propose action plan to control operating expense better
  • Provide correct report and figures and be responsible on it
  • To update known loss
  • Returning of goods are done according to the procedures

Education

Diploma/Degree holder in any field

Tools

MS Word
MS Excel
MS PowerPoint
MS Team

Job description

AEON Malaysia in Kuala Lumpur is seeking a proactive Retail Operations Manager to oversee daily store activities, improve merchandise flow, and deliver excellent customer service.

You will lead a team, participate in training, and ensure compliance with company policies while maintaining assets and controlling operating expenses.

Join a leading retail group committed to customer satisfaction and career development with competitive bonuses and staff training opportunities.

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