Meat & Seafood Team Lead – Ops, Training & Service

AEON Co. (M) Bhd. (Retail); Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Annual bonus

Salary increase

Training provided

Rebate scheme

Medical facilities

Job summary

AEON Malaysia in Kuala Lumpur is seeking a proactive Retail Operations Manager to oversee daily store activities, improve merchandise flow, and deliver excellent customer service.

You will lead a team, participate in training, and ensure compliance with company policies while maintaining assets and controlling operating expenses.

Join a leading retail group committed to customer satisfaction and career development with competitive bonuses and staff training opportunities.

Qualifications

• Possessed at least Diploma/Degree Holder in any field.
• 2-3 years of working experiences in retail operations management/related field.
• Computer literacy skill needed: MS Word, MS Excel, MS PowerPoint, MS Team.
• Able to work on shift including Off Day, Rest Day or Public Holiday.
• Medical facilities.
• Annual bonus.
• Increase in salary.
• Training provided.
• Rebate Scheme.

Responsibilities

• Listen and communicate positively with customers to build a strong and loyal relationship
• Ensure that all product, facilities and services that were advertised and promoted are correct and updated. Any discrepancies must be reported immediately
• Participate in store re-opening process by welcoming customers and filling up the shortages
• Keep the Company's assets in good operating condition
• Observe and comply with Company's policies
• Ensure that Assets are in good condition and to train team member to do the same as well
• Participating in ensuring that all safety and security equipment are in good working condition
• Contribute ideas and suggestions to improve the merchandise flow, implantation and presentation
• Emphasize on teamwork and teambuilding to create a happy and harmonious working environment
• Provide assistance and have good communication with your team
• Be independent and disciplined
• To participate in any training activities being assigned to
• Provide and organize training to improve professional skills of your team
• Lead and motivate your team to achieve results and to develop their career/knowledge/skills
• Adhere to store budgeted expenditure
• Propose action plan to control operating expense better
• Provide correct report and figures and be responsible on it
• To update known loss
• Returning of goods are done according to the procedures

Education

Diploma/Degree holder in any field

Tools

MS Word

MS Excel

MS PowerPoint

MS Team

Job description

AEON Malaysia in Kuala Lumpur is seeking a proactive Retail Operations Manager to oversee daily store activities, improve merchandise flow, and deliver excellent customer service.

You will lead a team, participate in training, and ensure compliance with company policies while maintaining assets and controlling operating expenses.

Join a leading retail group committed to customer satisfaction and career development with competitive bonuses and staff training opportunities.