Support Engineer

Capower Technology (M) Sdn. Bhd.; Puchong; On-site; MYR 60,000 - 90,000; Full time

Job summary

Capower Technology (M) Sdn. Bhd. in Puchong, Selangor, is seeking a Support Engineer to join our technical team. The role focuses on after-sales support, on-site troubleshooting, and documentation for engineering projects, with on-job training provided.

You will assist with technical queries, prepare drawings and specifications, perform electrical calculations, and support design reviews while collaborating with senior engineers to improve processes and ensure regulatory compliance.

Qualifications

• Bachelor's degree in Electrical Engineering or related field.
• Proficiency in CAD software, especially AutoCAD.
• Strong understanding of electrical engineering principles.
• Excellent analytical and problem-solving skills.
• Proficiency with Microsoft Office and technical documentation tools.
• Ability to work in a team and meet deadlines.

Responsibilities

• Assisting sales and marketing team in handling technical queries from customers
• Supporting the preparation of technical drawings, specifications, proposals and documentation for engineering projects
• Conducting calculations and analysis to support electrical design work and ensure compliance with engineering standards
• Participating in design reviews and providing input on technical solutions and improvements
• Assisting with the testing and validation of electrical components and systems
• Supporting senior engineers in the development of engineering processes and procedures
• Gathering and analyzing technical data to support engineering decision-making
• Contributing to continuous improvement initiatives and identifying opportunities for process optimizations
• Ensuring adherence to health, safety and environmental regulations on projects
• Maintaining accurate technical records and documentation for all assigned projects

Skills

Analytical thinking

Problem solving

Team collaboration

Documentation

Education

Bachelor's degree in Electrical Engineering

Tools

AutoCAD

Job description

About the role

We are seeking an Support Engineer to join our technical team in Puchong, Selangor. This is an excellent opportunity to begin your engineering career with a progressive organization where you will support the company's business activities in product after sales support, commissioning, on-site troubleshooting and reporting. On-job training will be provided. You will work collaboratively with experienced people and contribute to the delivery of innovative engineering solutions that drive our business forward. This role offers valuable hands-on experience and mentorship as you develop your technical capabilities within a professional engineering environment.

What you'll be doing

Assisting sales and marketing team in handling technical queries from customers

Supporting the preparation of technical drawings, specifications, proposals and documentation for engineering projects

Conducting calculations and analysis to support electrical design work and ensure compliance with engineering standards

Participating in design reviews and providing input on technical solutions and improvements

Assisting with the testing and validation of electrical components and systems

Supporting senior engineers in the development of engineering processes and procedures

Gathering and analyzing technical data to support engineering decision-making

Contributing to continuous improvement initiatives and identifying opportunities for process optimizations

Ensuring adherence to health, safety and environmental regulations on projects

Maintaining accurate technical records and documentation for all assigned projects

What we're looking for

Bachelor's degree in Electrical Engineering or a related engineering discipline

Proficiency in computer-aided design (CAD) software, particularly AutoCAD will be an advantage

Strong understanding of fundamental electrical engineering principles and design concepts

Excellent analytical and problem-solving skills with attention to detail

Proficiency in Microsoft Office applications and technical documentation software

Strong communication skills and the ability to work effectively within a team environment

Ability to manage multiple tasks and work to project deadlines

Knowledge of engineering standards and best practices relevant to electrical design

Willingness to travel will be appreciated