Supply Chain Solutions Manager

JINGDONG INDUSTRIALS MALAYSIA SDN. BHD.; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

JINGDONG Industrials Malaysia SDN. BHD. seeks a highly motivated Supply Chain Solutions Manager to optimize JD.com's extensive supply chain network and drive innovations across logistics and fulfillment.

You will design network optimization, inventory management, and transportation plans, lead projects, and evaluate new technologies to improve efficiency and customer satisfaction.

Join a fast-paced, global team that values innovation and continuous improvement.

Qualifications

• Bachelor's degree in SCM, logistics, industrial engineering, or related field.
• 5+ years in supply chain management, with design/implementation focus.
• Proven track record leading complex supply chain projects end-to-end.
• Strong analytics using data tools (Excel, SQL, BI).
• Knowledge of network optimization, inventory, forecasting, and transport planning.
• Excellent communication and stakeholder influence abilities.
• Mandarin Chinese fluency is a significant advantage.

Responsibilities

• Analyze current supply chain processes, identify bottlenecks, and propose data-driven improvements.
• Design and implement network optimization, inventory, transportation, and warehousing solutions.
• Collaborate with procurement, operations, IT, and sales to execute initiatives.
• Lead project management for solution implementations with defined scopes and timelines.
• Evaluate new technologies and automation to enhance capabilities and competitiveness.
• Conduct cost-benefit analyses and build business cases for investments.
• Monitor KPIs and report on performance and solution effectiveness.
• Stay updated on industry trends and best practices in supply chain and logistics.

Skills

Data analysis

Stakeholder communication

Project leadership

Supply chain concepts

Mandarin Chinese

Education

Bachelor's degree in SCM or related field

Master's degree preferred

Tools

Excel

SQL

BI tools

WMS

TMS

Job description

Who We Are

JINGDONG Industrials (JD Industrials), part of JD.com, is transforming the industrial supply chain through trusted sourcing, specialised industrial goods, and digital supply-chain tools. We help global enterprises and SMEs reduce costs, improve efficiency, and operate with greater reliability. From MRO services to spare parts and fulfilment, JD Industrials delivers scalable end-to-end solutions that meet the evolving needs of modern industries. Our Global Reach Positioned as a "Trustworthy One-Step Global Supplier for Long-Tail Goods," JINGDONG Industrials is expanding rapidly across Southeast Asia, Europe, the Middle East, and South America. Our international operations are growing in markets such as Brazil, Thailand, Indonesia, Malaysia, Vietnam, Hungary, Turkey, and Saudi Arabia, providing smarter, faster, and more reliable procurement solutions for enterprises worldwide. Learn more about who we are and what we do: https://www.jingdongindustrials.com/

What We Offer

Joining JD Industrials means helping transform the global industrial supply chain through smart procurement and technology-driven services. You'll take on meaningful challenges, collaborate with innovative teams, and make real impact for businesses worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to grow your skills and broaden your global perspective.

About The Team

You'll be joining the JINGDONG Industrials team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Summary

We are seeking a highly motivated and experienced Supply Chain Solutions Manager to optimize and innovate JD.com's extensive supply chain network. This role involves designing and implementing strategic solutions to enhance efficiency, reduce costs, and improve customer satisfaction across our logistics and fulfillment operations.

Job Responsibilities

• Analyze current supply chain processes, identify bottlenecks, and propose data-driven solutions for improvement.
• Develop and implement innovative supply chain strategies, including network design, inventory optimization, transportation management, and warehousing solutions.
• Collaborate with internal teams (e.g., procurement, operations, IT, sales) and external partners to ensure seamless execution of supply chain initiatives.
• Lead project management efforts for supply chain solution implementation, including defining scope, setting timelines, managing resources, and tracking progress.
• Evaluate and integrate new technologies and automation solutions to enhance supply chain capabilities and competitiveness.
• Conduct cost-benefit analyses and develop business cases for proposed supply chain investments.
• Monitor key performance indicators (KPIs) and provide regular reports on supply chain performance and solution effectiveness.
• Stay abreast of industry trends, best practices, and emerging technologies in supply chain management and e-commerce logistics.

Job Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, or a related field. Master's degree preferred.
• 5+ years of progressive experience in supply chain management, logistics, or operations, with a focus on solutions design and implementation.
• Proven track record of successfully leading and executing complex supply chain projects from conception to completion.
• Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, BI tools).
• Expertise in supply chain principles, including network optimization, inventory management, demand forecasting, and transportation planning.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Experience with warehouse management systems (WMS), transportation management systems (TMS), and other supply chain software.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Fluency in Mandarin Chinese is a significant advantage due to the company's primary operations.

At JINGDONG Industrials, we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, you're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose.

So let's do this. Let's deliver joy.