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Konvy is expanding its Malaysia operations and seeks a Supply Chain Manager to lead demand planning, procurement, inventory optimization, importation, and logistics across beauty, skincare, cosmetics, and personal care lines. The role ensures product availability, timely supplier deliveries, and seamless cross-functional coordination for online and offline channels.
The manager will work with Warehouse and Brand teams, negotiate terms, monitor performance, and drive cost control through
Konvy is a leading beauty e-commerce platform in Thailand, offering a wide range of beauty and personal care products from local and international brands. With a strong online presence, we are expanding our business in Malaysia through e-commerce and offline distribution channels, bringing quality beauty products to more customers. As we continue to grow our operations in Malaysia, we are building a dynamic team to support our business expansion, strengthen operational efficiency, and drive sustainable growth.
Supply Chain Manager leads supply chain planning, procurement, inventory optimization, importation, and logistics coordination across our beauty, skincare, cosmetics, and personal care portfolio.
This role is responsible for ensuring consistent product availability, efficient inventory investment, timely supplier deliveries, and seamless supply chain coordination to support both online and offline business growth.
The Supply Chain Manager will work closely with the Warehouse Manager as a peer, with clear separation of responsibilities between supply chain planning and physical warehouse operations.
1. Demand Planning & Inventory Optimization
Develop and maintain demand forecasts based on historical sales, commercial targets, promotional calendars, and new product launches.
Collaborate with Online Commercial, Offline Retail, and Brand teams to align inventory planning with business requirements.
Establish inventory replenishment plans, safety stock levels, reorder points, and optimal stock coverage.
Monitor inventory turnover, stock aging, slow-moving products, and potential stock shortages.
Analyze forecast accuracy and continuously improve demand planning processes.
Lead regular Sales & Operations Planning (S&OP) discussions to align demand forecasts, supply commitments, and inventory priorities.
Manage end-to-end purchase order planning, issuance, tracking, and supplier coordination.
Coordinate with local and international brand principals to ensure timely product supply.
Monitor supplier lead times, minimum order quantities, production schedules, and delivery commitments.
Negotiate supply-related terms, delivery schedules, and logistics arrangements where applicable.
Track purchase order fulfillment and proactively resolve supply shortages or delivery delays.
Maintain accurate procurement records and supplier performance reports.
Coordinate international shipments, freight forwarding, customs clearance, and import documentation.
Ensure compliance with applicable Malaysian import regulations and product regulatory requirements.
Liaise with freight forwarders, customs agents, and suppliers to ensure timely product arrivals.
Monitor shipment status, estimated arrival dates, shipping costs, and landed costs.
Coordinate inbound delivery schedules with the Warehouse Manager to ensure receiving readiness.
Resolve importation delays, documentation discrepancies, and logistics issues.
4. Inventory Planning & Stock Allocation
Develop inventory allocation plans across online and offline sales channels based on sales demand and commercial priorities.
Monitor stock availability, inventory coverage, and replenishment requirements by brand, SKU, and channel.
Coordinate with the Warehouse Manager to validate physical stock availability and inventory accuracy.
Identify excess, aging, and near-expiry inventory and work with Commercial teams on stock clearance strategies.
Support inventory allocation for major online campaigns, retail expansion, and new product launches.
Balance product availability with inventory holding costs and working capital efficiency.
5. Supply Chain & Warehouse Coordination
Work closely with the Warehouse Manager to align inbound shipments, stock availability, and outbound fulfillment priorities.
Communicate purchase order arrivals, shipment schedules, and inventory allocation requirements.
Coordinate stock transfers, replenishment requests, and urgent commercial requirements.
Collaborate on resolving inventory discrepancies, stock shortages, damaged goods, and product expiry concerns.
Ensure accurate information flow between suppliers, Commercial teams, Finance, and Warehouse Operations.
Support continuous improvement of supply chain-to-warehouse processes without assuming direct responsibility for warehouse manpower or daily operations.
6. Supply Chain Cost & Process Optimization
Identify opportunities to reduce procurement, freight, importation, and inventory holding costs.
Optimize order quantities and replenishment cycles to improve cash flow and inventory efficiency.
Establish and improve supply chain SOPs, planning processes, and reporting systems.
Identify supply risks and develop contingency plans to minimize business disruptions.
Support ERP and inventory management system improvements to enhance planning accuracy and operational visibility.
Monitor supply chain performance and implement corrective actions where necessary.
7. Cross-Functional Collaboration & Reporting
Partner with Online Commercial and Offline Retail teams to support sales forecasts, campaign planning, and replenishment requirements.
Collaborate with Finance on purchasing budgets, inventory valuation, supplier payments, and working capital planning.
Coordinate with Brand teams on new product launches, product discontinuation, and principal supply planning.
Prepare regular supply chain reports covering inventory health, purchase orders, stock availability, and supply risks.
Present actionable recommendations to management to improve inventory efficiency and business continuity.
Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, or a related discipline.
Minimum 5–7 years of experience in supply chain planning, procurement, inventory management, or logistics coordination.
Experience in beauty, skincare, cosmetics, personal care, FMCG, or distribution businesses is highly preferred.
Strong knowledge of demand forecasting, inventory planning, procurement, importation, and supply chain processes.
Experience working with international suppliers and managing imported products.
Familiarity with Malaysian customs procedures, import documentation, and relevant product regulations.
Strong analytical skills with advanced proficiency in Microsoft Excel and experience with ERP or inventory management systems.
Excellent planning, negotiation, problem-solving, and cross-functional coordination skills.
Strong commercial awareness with the ability to balance inventory availability, cost efficiency, and working capital.
Able to work independently and collaboratively in a fast-paced environment.