Supply Chain Director (Retail/F&B)

MVC Resources; Petaling Jaya; Sur place; MYR 400 000 - 700 000; Plein temps

Résumé du poste

Zohorecruit is seeking a Senior Regional Supply Chain Leader to drive end-to-end supply chain strategy for Malaysia and Singapore. You will oversee procurement, demand planning, supply planning, warehousing, logistics, and inventory, building a scalable operation to support restaurant expansion.

Lead cross-functional teams, negotiate with suppliers, and implement KPI governance to improve service levels and working capital.

Qualifications

• Bachelor's Degree in a related discipline.
• 15+ years of experience in supply chain management.
• 5+ years in senior leadership roles.
• Experience in F&B, QSR, FMCG, food manufacturing, retail, or similar environments.
• Regional experience in Malaysia and Singapore is advantageous.
• Experience supporting multi-site operations.

Responsabilités

• Develop and execute regional supply chain strategy for Malaysia and Singapore.
• Lead end-to-end supply chain functions including procurement, planning, warehousing, logistics, and inventory.
• Build scalable, resilient supply chain to support expansion.
• Establish KPIs, governance, and performance standards.
• Drive improvements in efficiency, service levels, and working capital.
• Oversee procurement and strategic sourcing for ingredients, packaging, and equipment.
• Lead demand and supply planning, aligning forecasts with promotions and openings.
• Manage inventory levels, stock turns, and capital costs.
• Oversee regional warehousing, transportation, and last-mile delivery.
• Ensure readiness for new openings and expansion.

Connaissances

Strategic procurement

Demand planning

Supply planning

Inventory management

Logistics management

S&OP

Negotiation

Leadership

Stakeholder management

Data analytics

Formation

Bachelor's degree in Supply Chain Management or related field

Outils

ERP

WMS

Forecasting/Planning tools

Excel / BI

Description du poste

Petaling Jaya, Malaysia

• Develop and execute the regional supply chain strategy in alignment with overall business objectives and growth plans.
• Lead the end-to-end supply chain function across Malaysia and Singapore, covering procurement, demand planning, supply planning, warehousing, logistics, and inventory management .
• Build a scalable and resilient supply chain capable of supporting continued restaurant and business expansion.
• Establish supply chain KPIs, governance frameworks, and performance standards across both markets.
• Identify opportunities to improve efficiency, service levels, working capital, and overall supply chain performance.

2. Procurement & Strategic Sourcing

• Lead strategic sourcing and procurement activities for food ingredients, packaging, equipment, consumables, and other operational requirements.
• Develop and maintain a robust supplier network across local and international markets.
• Lead commercial negotiations to achieve competitive pricing, favourable terms, quality standards, and reliable supply.
• Develop supplier performance management frameworks covering cost, quality, service levels, lead times, and supply continuity.
• Identify opportunities for supplier consolidation, alternative sourcing, localization, and cost optimization.

3. Demand & Supply Planning

• Oversee demand and supply planning processes to ensure the right products and materials are available at the right time and location.
• Work closely with Operations, Marketing, Finance, and Commercial teams to align forecasts with business plans, promotions, seasonal demand, and new outlet openings.
• Improve forecasting accuracy and inventory planning through data-driven methodologies.
• Establish contingency and risk mitigation plans for critical products and materials.

4. Inventory & Working Capital Management

• Develop strategies to optimize inventory levels while maintaining high product availability across restaurants.
• Monitor stock levels, inventory turnover, expiry, wastage, slow-moving items, and product availability.
• Balance service levels with working capital objectives and minimize unnecessary inventory holding costs.
• Drive improvements in inventory accuracy and visibility across the supply chain.

5. Logistics, Warehousing & Distribution

• Oversee regional warehousing, transportation, distribution, and last-mile delivery operations.
• Ensure timely and cost-effective distribution of products and materials to restaurants across Malaysia and Singapore.
• Optimize distribution networks, transportation routes, warehouse capacity, and delivery schedules.
• Monitor logistics partners and establish service-level standards to ensure consistent operational performance.
• Identify opportunities to improve logistics efficiency and reduce distribution costs.

6. New Outlet & Business Expansion

• Partner with Operations, Development, Finance, and Project teams to ensure supply chain readiness for new restaurant openings.
• Develop supply plans, supplier capacity, logistics requirements, and inventory strategies to support expansion.
• Ensure new outlets are fully equipped with required products, materials, and operational supplies prior to opening.
• Assess supply chain capacity and scalability to support future business growth.
• Establish strong strategic relationships with key suppliers and business partners.
• Develop supply continuity and business contingency plans for critical ingredients and materials.
• Monitor geopolitical, commodity, regulatory, and market risks that may impact supply availability or costs.
• Establish alternative sourcing strategies for critical products to minimize supply disruption.

8. Supply Chain Transformation & Continuous Improvement

• Lead initiatives to digitalize and improve supply chain processes, systems, and reporting.
• Utilize data analytics and technology to improve forecasting, inventory visibility, procurement effectiveness, and operational decision-making.
• Drive process standardization and SOP improvements across Malaysia and Singapore.
• Identify and implement initiatives that improve cost efficiency, service levels, productivity, and scalability.

9. Cross-Functional & Regional Collaboration

• Work closely with Operations, Finance, Marketing, Food Innovation/R&D, Quality Assurance, and Commercial teams to align supply chain priorities with business requirements.
• Provide senior management with clear insights into supply chain performance, risks, opportunities, and recommendations.
• Ensure strong alignment between Malaysia and Singapore teams while maintaining appropriate local market flexibility.
• Lead, coach, and develop a high-performing regional supply chain organization.
• Establish clear objectives, KPIs, and performance expectations across procurement, planning, logistics, and warehouse teams.
• Build strong succession planning and talent development within the supply chain function.
• Foster a culture of accountability, collaboration, continuous improvement, and operational excellence.

Requirements

Job Requirements:

Education & Experience

• Bachelor's Degree in Supply Chain Management, Procurement, Logistics, Operations Management, Business, Engineering , or a related discipline.
• Minimum 15 years of experience in supply chain management , with at least 5 years in a senior leadership/director-level position .
• Strong experience managing end-to-end supply chain functions , including procurement, planning, logistics, warehousing, and inventory.
• Experience within F&B, QSR, FMCG, food manufacturing, retail, or other high-volume consumer-facing environments is highly preferred.
• Regional experience covering Malaysia and Singapore will be a strong advantage.
• Proven experience managing supply chains supporting multi-site operations, restaurant networks, retail outlets, or geographically distributed businesses .

Technical & Commercial Skills

• Strong knowledge of strategic procurement, demand planning, supply planning, inventory management, logistics, warehousing, and S&OP .
• Strong commercial and negotiation capabilities with experience managing strategic suppliers and high-value contracts.
• Excellent understanding of food and ingredient sourcing, supplier qualification, quality requirements, and supply continuity.
• Strong financial acumen with the ability to manage budgets, cost structures, working capital, and supply chain savings.
• Strong analytical and problem-solving skills with the ability to use data to drive business decisions.
• Experience with ERP, WMS, demand planning, procurement, and supply chain technology platforms .
• Strong understanding of supply chain KPIs and performance management.

Leadership & Personal Attributes

• Strategic thinker who can translate business objectives into practical supply chain strategies.
• Strong people leader with experience managing large, multi-functional teams.
• Excellent stakeholder management and influencing skills, particularly across Operations, Finance, Commercial, and senior management.
• Highly commercial, data-driven, and results-oriented.
• Strong change management capabilities with experience leading transformation and continuous improvement initiatives.
• Proactive, resilient, and comfortable operating in a fast-paced and constantly evolving environment.
• High level of integrity, accountability, and ownership.