Supply Chain Analyst

Mondelez International; Kuala Lumpur; On-site; MYR 39,000 - 56,000; Full time

Job summary

Mondelez International is seeking a motivated Supply Chain Analyst in Selangor, Malaysia, to join our Customer Service & Logistics team. The role supports end-to-end operations, focusing on service excellence, logistics efficiency, and data-driven decision making.

Ideal candidates are fresh graduates with a relevant degree, strong analytical skills, and proficiency in Excel; experience with SAP or BI tools is a plus in a fast-paced FMCG environment.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field.
• Fresh graduates are welcome to apply.
• Internship or practical experience in supply chain, logistics, or FMCG is an advantage.

Responsibilities

• Support the order-to-delivery process, ensuring timely and accurate order fulfillment to meet customer expectations.
• Assist in coordinating inbound and outbound logistics activities, including warehousing, transportation, and distribution operations.
• Analyze supply chain KPIs (OTIF, fill rates, lead times, freight costs) and generate reports to identify trends and gaps.
• Identify and recommend process improvements to enhance supply chain efficiency, reduce costs, and improve customer service levels.
• Work cross-functionally with Planning, Procurement, Sales, and Finance to ensure alignment and seamless execution of supply chain activities.
• Monitor inventory levels and support initiatives to optimize stock availability while minimizing waste and obsolescence.
• Investigate and resolve supply chain disruptions, delivery issues, and customer complaints.

Skills

Analytical thinking

Problem solving

Excel

Power BI

Communication

Time management

Education

Bachelor's degree in SCM

Tools

SAP

Job description

## Supply Chain AnalystApply: Selangor, Malaysia: Full time: Posted Today: R-177256## Job Description**Are You Ready to Make It Happen at Mondelēz International?****Join our Mission to Lead the Future of Snacking. Make It With Pride.**We are looking for a motivated and detail-oriented **Supply Chain Analyst** to join our Customer Service & Logistics team. This is an exciting opportunity for fresh graduates who are passionate about supply chain management and eager to kick-start their career in a fast-paced, global FMCG environment. The role will support end-to-end supply chain operations, focusing on driving service excellence, logistics efficiency, and data-driven decision-making.## Key Responsibilities* **Order Management & Customer Service:** Support the order-to-delivery process, ensuring timely and accurate order fulfillment to meet customer expectations.* **Logistics Coordination:** Assist in coordinating inbound and outbound logistics activities, including warehousing, transportation, and distribution operations.* **Data Analysis & Reporting:** Analyze supply chain KPIs (e.g., On-Time In-Full [OTIF], fill rates, lead times, freight costs) and generate regular reports to identify trends, gaps, and improvement opportunities.* **Process Improvement:** Identify and recommend process improvements to enhance supply chain efficiency, reduce costs, and improve customer service levels.* **Stakeholder Collaboration:** Work cross-functionally with Planning, Procurement, Sales, and Finance teams to ensure alignment and seamless execution of supply chain activities.* **Inventory Management Support:** Monitor inventory levels and support initiatives to optimize stock availability while minimizing waste and obsolescence.* **Issue Resolution:** Investigate and resolve supply chain disruptions, delivery issues, and customer complaints in a timely manner.* **Compliance & Documentation:** Ensure all logistics and supply chain activities comply with company policies, standard operating procedures, and regulatory requirements.**More about this role**## **Education:*** Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field.**Experience:*** Fresh graduates are welcome to apply.* Internship or practical experience in supply chain, logistics, or FMCG is an advantage.**Skills & Competencies:*** Strong analytical and problem-solving skills with a data-driven mindset.* Proficiency in Microsoft Excel (pivot tables, VLOOKUP, data visualization); knowledge of Power BI or similar tools is a plus.* Familiarity with ERP systems (e.g., SAP) is an advantage.* Excellent communication and interpersonal skills with the ability to collaborate across functions.* High attention to detail and ability to manage multiple priorities.* Self-starter with a growth mindset and eagerness to learn.* Ability to thrive in a fast-paced, dynamic environment.## No Relocation support available## **Business Unit Summary**### Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like *Oreo* and *Tiger* biscuits, *Kinh Do* mooncakes, *Jacob’s* crackers, *Cadbury Dairy Milk* chocolate, *Tang* powdered beverage, *Halls* candy and *Eden* cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.