Warehouse Lead

Mondelēz International; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

Mondelēz International in Shah Alam seeks a Warehouse Lead to oversee daily warehouse operations, ensuring efficient receipt, storage, and dispatch of goods. You will supervise a team of warehouse associates, maintain safety standards, and drive productivity and accuracy in a fast-paced environment.

The role emphasizes leadership, inventory management, and adherence to quality controls across receiving, put-away, picking, packing, shipping, and cycle counts.

Qualifications

• Degree in Logistics, Supply Chain Management, or related field.
• 3–5 years in a warehouse or distribution center environment.
• 1–2 years in a lead, supervisory, or team-leader role.
• Experience in food manufacturing or consumer goods warehousing is desirable.

Responsibilities

• Direct and coordinate daily warehouse activities, including receiving, put-away, picking, packing, shipping, and inventory control.
• Monitor workflow and allocate tasks to warehouse associates to meet daily targets and deadlines.
• Supervise, motivate, and guide a team of warehouse associates; provide on-the-job training and coaching.
• Oversee accurate inventory counts; participate in cycle counting and physical inventory processes; resolve discrepancies promptly.
• Ensure compliance with health, safety, and environmental regulations; promote a safety-conscious culture.
• Implement and monitor quality control procedures for incoming and outgoing goods; report damages or discrepancies.
• Maintain clear communication with management; prepare and submit daily/weekly warehouse reports.

Skills

Leadership

Team-building

Organizational skills

WMS proficiency

Excel

Forklift operation

Problem-solving

English & BM communication

Education

Bachelor's degree in Logistics/Supply Chain or related field

Tools

WMS

Excel

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

The Warehouse Lead will be responsible for overseeing daily warehouse operations, ensuring efficient and accurate receipt, storage, and dispatch of goods. This role involves supervising a team of warehouse associates, maintaining safety standards, optimizing workflow, and contributing to the overall productivity and organization of the Cadbury Shah Alam warehouse. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a commitment to operational excellence.

How you will contribute

Operational Oversight

• Direct and coordinate daily warehouse activities, including receiving, put-away, picking, packing, shipping, and inventory control.
• Ensure all warehouse operations are conducted efficiently and according to established procedures.
• Monitor workflow and allocate tasks to warehouse associates to meet daily targets and deadlines.

Team Leadership & Development

• Supervise, motivate, and guide a team of warehouse associates.
• Provide on-the-job training and coaching to ensure team members are proficient in their roles and adhere to company policies.
• Foster a positive and collaborative work environment.
• Assist with performance evaluations and feedback for team members.

Inventory Management

• Oversee accurate inventory counts and participate in cycle counting and physical inventory processes.
• Investigate and resolve inventory discrepancies promptly.
• Ensure proper storage and rotation of products, particularly perishable goods, to minimize waste and damage.

Safety & Compliance

• Ensure strict adherence to all health, safety, and environmental regulations and company policies.
• Conduct regular safety checks and address potential hazards immediately.
• Promote a safety-conscious culture within the warehouse.
• Ensure proper use and maintenance of warehouse equipment (e.g., forklifts, pallet jacks).

Quality Control

• Implement and monitor quality control procedures for incoming and outgoing goods.
• Report any product damage, defects, or discrepancies to management.
• Identify opportunities for process improvement and efficiency gains within warehouse operations.
• Contribute to the development and implementation of new warehouse strategies and technologies.

Communication & Reporting

• Maintain clear communication with management regarding operational status, challenges, and achievements.
• Prepare and submit daily/weekly reports on warehouse activities, productivity, and inventory.

Education

• Degree in Logistics, Supply Chain Management, or a related field is a plus.

Experience

• Minimum of 3-5 years of experience in a warehouse or distribution center environment.
• At least 1-2 years of experience in a lead, supervisory, or team leader role.
• Experience with food manufacturing or consumer goods warehousing is highly desirable.

Skills & Competencies

• Strong leadership and team-building skills.
• Excellent organizational and time management abilities.
• Proficiency in Warehouse Management Systems (WMS) and Microsoft Office Suite (Excel, Word).
• Ability to operate warehouse equipment (e.g., forklift certification preferred).
• Strong problem-solving and decision-making capabilities.
• Good written and verbal communication skills in English and Bahasa Malaysia.
• Knowledge of safety regulations and best practices in a warehouse setting.

Physical Requirements

• Ability to work in various warehouse conditions.

No Relocation support available

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

• Regular
• Manufacturing support
• Manufacturing