Supervisor (TMT TAR UMT)

Thunder Match Technology Sdn Bhd; Kuala Lumpur; On-site; MYR 56,000 - 84,000; Full time

Job summary

Ideal candidates have at least 3 years in IT retail, strong English/Malay, and Mandarin is a bonus, with own transport. The role includes team development, stock control, and reporting responsibilities within a growing national chain.

Qualifications

• Candidate must possess at least SPM level and above.
• Required language(s): English, Bahasa Malaysia and Mandarin is an advantage.
• Minimum 3 years' experience in retail field especially selling in IT products (mobile, gadgets and networking).
• Developing sales strategies to meet revenue targets and making strategic decisions for branch growth.
• Understanding of products/services and upselling.
• Must possess own transport.
• Basic knowledge in Microsoft Word, Excel, Power Point and Outlook.

Responsibilities

• Lead sales efforts and motivate the team to achieve targets.
• Ensure excellent customer experience and resolve issues professionally.
• Oversee daily store operations to ensure efficiency and compliance with standards.
• Maintain strong product knowledge and communicate features/benefits.
• Train and guide the team, assist in recruitment and onboarding.
• Conduct regular stock counts and ensure product availability.
• Prepare management reports within the timeline.
• Perform any other ad-hoc tasks as required.

Skills

Sales leadership

Customer experience

Operations management

Product knowledge

Team development

Inventory management

MS Office

Education

SPM or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Sales Leadership – To drive sales goal, motivate team and maintain a positive store environment

Customer Experience – Ascertain customers’ needs and wants, to ensure positive customer experience and resolves issue professionally

Operation Management – Oversee daily store operations to ensure efficiency and compliance with all operational standards

Product Expert – Keep up to date and possess strong knowledge of brand or product information, features and benefits

Team Development – Train and guide the team, assist in recruitment activities (interview candidates) and onboarding

Inventory Management – Conduct regular stock counts and ensure product availability

To prepare relevant management reports within timeline

Any other ad-hoc tasks as and when required

Requirements

Candidate must possess at least SPM level and above

Required language(s): English, Bahasa Malaysia and Mandarin is an advantage.

Minimum 3 years' experience in retail field especially selling in IT products (mobile, gadgets and networking)

Developing sales strategies to meet revenue targets and making strategic decisions for branch growth

Understanding of products/services and upselling

Must possess own transport

Basic knowledge in Microsoft (Word, Excel, Power Point and Outlook)

Location: TMT The Waterfront Shoppes, George Town, Penang
Contact the HR team for an urgent reply: 01-589

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Assistant Supervisor?
• Which of the following types of qualifications do you have?

Thunder Match Technology Sdn Bhd (Thunder Match) is Malaysia’s largest I.T. Chain Store with over 100 branches nationwide and growing. From our humble beginnings in April 1997 at Imbi Plaza Kuala Lumpur, Thunder Match has rapidly expanded its coverage area to most of the Klang Valley, reaching even to the Northern and Southern States of Peninsular Malaysia. Our core business is to perform as the Premier IT Retail Chain Store offering a wide range of computer and communication products

Thunder Match Technology Sdn Bhd (Thunder Match) is Malaysia’s largest I.T. Chain Store with over 100 branches nationwide and growing. From our humble beginnings in April 1997 at Imbi Plaza Kuala Lumpur, Thunder Match has rapidly expanded its coverage area to most of the Klang Valley, reaching even to the Northern and Southern States of Peninsular Malaysia. Our core business is to perform as the Premier IT Retail Chain Store offering a wide range of computer and communication products