Supervisor Restaurant

Nasi Lemak Aunty Ainul; Kajang , Serdang; On-site; MYR 33,000 - 60,000; Full time

Job summary

Nasi Lemak Aunty Ainul is seeking a Restaurant Supervisor to oversee daily restaurant operations and ensure excellent customer service. You will supervise front-of-house and back-of-house staff, resolve customer complaints, assign duties, and support training and development to maintain high standards.

You will also ensure compliance with health, safety, and hygiene regulations, monitor food quality and service speed, handle opening/closing duties, and assist with inventory and communication

Responsibilities

• Supervise and coordinate front-of-house and/or back-of-house staff during shifts
• Ensure high standards of customer service and promptly resolve customer complaints
• Assign duties, monitor performance, and provide guidance and support to team members
• Assist with staff training, onboarding, and ongoing development
• Ensure compliance with health, safety, and hygiene regulations
• Monitor food quality, presentation, and service speed
• Handle opening and closing duties, including cash handling and reports
• Support inventory control and assist with ordering supplies
• Communicate effectively with management regarding operations and staff issues
• Maintain a clean, safe, and welcoming dining environment

Job description

Oversees daily restaurant operations to ensure excellent customer service, efficient staff performance, and compliance with company standards.

Key responsibilities

Supervise and coordinate front-of-house and/or back-of-house staff during shifts

Ensure high standards of customer service and promptly resolve customer complaints

Assign duties, monitor performance, and provide guidance and support to team members

Assist with staff training, onboarding, and ongoing development

Ensure compliance with health, safety, and hygiene regulations

Monitor food quality, presentation, and service speed

Handle opening and closing duties, including cash handling and reports

Support inventory control and assist with ordering supplies

Communicate effectively with management regarding operations and staff issues

Maintain a clean, safe, and welcoming dining environment

What can I earn as a Restaurant Supervisor