Supervisor Outlet Operations

DKSH Malaysia Sdn Bhd; Klang City, Port Klang; On-site; MYR 36,000 - 48,000; Full time

Job summary

DKSH Malaysia Sdn Bhd in Klang is seeking a capable candidate to support monthly and daily sales performance, helping to achieve maximum business results and ensure top customer service standards. The role also emphasizes accurate stock and cash handling procedures and adherence to company rules.

The ideal candidate has at least a SPM or Diploma in F&B or a related qualification, with 1 year of relevant experience, strong interpersonal skills, and the ability to work independently and as part of

Qualifications

• 1 year working experience in related field.
• Dynamic, self-motivated and fast learner with excellent interpersonal skills.
• Good working attitude and pleasant disposition.
• Applicant must be Malaysian citizen.
• SPM/Diploma in F&B or relevant qualification is required.

Responsibilities

• To monitor monthly/daily sales performance and assist to maximize business results.
• Assist in maintaining high customer service standards and production of gift items.
• Ensure stock & cash/credit card handling procedures are followed and discrepancies investigated.
• Ensure team members follow company rules and regulations.
• Assist in marketing & promotion activities.
• Perform ad hoc duties as required by immediate manager.

Skills

Interpersonal skills

Teamwork

Independent work

Education

SPM / Diploma in F&B

Job description

Responsibilities

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
• Ensure team members follow company rules & regulations.
• Assist in marketing & promotion activities.
• Any other ad hoc duties as and when required by immediate manager.

Job Requirements

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.
• At least 1 year of working experience in the related field is required for this position.
• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.
• Good working attitude and pleasant disposition.
• Applicant must be Malaysian citizen.

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and

distributing high-quality products and brands for multinational and Fortune 500 companies. Through our

Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver

sustainable growth for our partners. We contribute to improving the quality of life for our employees and

people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly

listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over

29,000 specialists and produced net sales of CHF 11.1 billion in 2023.