Supervisor Outlet Operations

DKSH Malaysia Sdn Bhd; Johor Bahru; On-site; MYR 28,000 - 42,000; Full time

Job summary

DKSH Malaysia Sdn Bhd is seeking a capable individual to support daily sales performance and assist executives in upholding high customer service standards. The role involves managing stock and cash handling procedures, supporting marketing activities, and ensuring compliance with company rules.

The candidate should have a presence in Malaysia and be able to work as part of a team. This position requires at least a SPM or Diploma in F&B, with 1 year of relevant experience.

Qualifications

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.
• At least 1 year of working experience in the related field is required for this position.
• Malaysian citizen is required.
• Able to work under Famous Amos Malaysia Sdn Bhd (subsidiary company).

Responsibilities

• Monitor monthly and daily sales performance to maximize business results.
• Assist the Executive to maintain high standards of customer service and gift items production.
• Ensure stock and cash/credit card handling procedures are followed and discrepancies investigated.
• Ensure team members follow company rules and regulations.
• Assist in marketing and promotion activities.
• Perform other ad hoc duties as required by the immediate manager.

Skills

Interpersonal skills

Teamwork

Fast learner

Self-motivated

Education

SPM/Diploma in F&B

Job description

To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.

To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.

To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.

Ensure team members follow company rules & regulations.

Assist in marketing & promotion activities.

Any other ad hoc duties as and when required by immediate manager.

Job Requirements

Candidate must possess at least SPM/Diploma in F&B or relevant qualification.

At least 1 year of working experience in the related field is required for this position.

Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.

Good working attitude and pleasant disposition.

Applicant must be Malaysian citizen.

Able to work under Famous Amos Malaysia Sdn Bhd (subsidiary company)

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and

distributing high-quality products and brands for multinational and Fortune 500 companies. Through our

Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver

sustainable growth for our partners. We contribute to improving the quality of life for our employees and

people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly

listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over

29,000 specialists and produced net sales of CHF 11.1 billion in 2023.