Executive Field Sales (FMCG, Johor)

DKSH Malaysia Sdn Bhd; Johor Bahru; On-site; MYR 42,000 - 66,000; Full time

Job summary

DKSH Malaysia Sdn Bhd in Malaysia is seeking a Field Sales Executive to supervise and coordinate sales teams, drive targets, and implement sales routes and calls to grow assigned territories.

You will work with internal stakeholders to ensure timely product delivery, manage quotations, and build strong customer relationships; a Diploma in Business or Marketing and 2–3 years FMCG experience are required. Proficiency in MS Office and strong negotiation skills are essential.

Qualifications

• Diploma or certification in Business Administration, Marketing studies, or a relevant educational background.
• Minimum two to three years of sales or relevant experience in the FMCG industry.
• Strong knowledge of the industry landscape, competitors, and customers.
• Solid knowledge of assigned territories, products, and services, with strong selling skills.
• Strong communication and negotiation skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Fluency in the local language and, ideally, English, both written and spoken.

Responsibilities

• Supervise and coordinate sales teams to achieve targets for assigned territories and overall business objectives.
• Support superior in managing day-to-day operating expenditures against budgets.
• Prepare and implement sales action plans to achieve targets for assigned territories.
• Track team progress against KPIs and provide feedback on execution and development.
• Execute sales activities including product portfolios, marketing plan introductions, orders, and in-store merchandising.
• Prepare quotations, proposals and contracts to facilitate sales agreements.
• Monitor competitors' activities and produce reports; suggest actions to counter competition.
• Prepare sales reports and forecast sales/margins; highlight unusual demand changes.
• Coordinate improvements to sales processes and customer satisfaction; track payments from customers.
• Investigate and resolve customer issues and advise on follow-up actions.
• Maintain relationships with customers and respond to queries; solicit further orders.
• Work with internal stakeholders to ensure timely product delivery and relationship development with key customers.

Skills

Selling skills

Communication

Negotiation

Customer relationships

MS Office

Analytical skills

English proficiency

Local language

Education

Diploma or certificate in Business Admin/Marketing

Job description

Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Investigate, resolve and log customer issues and advise on follow-up actions
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers
• Diploma or certification in Business Administration, Marketing studies, or a relevant educational background
• Minimum two to three years of sales or relevant experience in the Fast Moving Consumer Goods (FMCG) industry
• Good working knowledge and understanding of the industry, market landscape, competitors, and customers
• Solid knowledge of assigned territories, products, and services, with strong selling skillsStrong communication and negotiation skills
• Basic research and analytical skills with the ability to interpret data and draw actionable conclusions
• Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
• Fluency in the local language and, ideally, in English, both written and spoken

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Field Sales.

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Investigate, resolve and log customer issues and advise on follow-up actions
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Advertising, Marketing & Communications Services 1,001-5,000 employees

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and

distributing high-quality products and brands for multinational and Fortune 500 companies. Through our

Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver

sustainable growth for our partners. We contribute to improving the quality of life for our employees and

people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly

listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over

29,000 specialists and produced net sales of CHF 11.1 billion in 2023.

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and

distributing high-quality products and brands for multinational and Fortune 500 companies. Through our

Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver

sustainable growth for our partners. We contribute to improving the quality of life for our employees and

people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly

listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over

29,000 specialists and produced net sales of CHF 11.1 billion in 2023.

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