Supervisor (BKHS)

Guardian Health and Beauty Sdn Bhd; Batang Kali; On-site; MYR 28,000 - 45,000; Full time

Job summary

Guardian Health and Beauty Sdn Bhd is seeking an Outlet Supervisor to support the Store Manager in Day-to-day operations at our Batang Kali outlet. You will ensure smooth daily tasks, assist in promotions, and uphold service standards.

You will supervise staff, manage cash procedures, handle customer inquiries, and help maintain visual merchandising and store cleanliness to drive sales growth.

Qualifications

• Demonstrates strong customer service skills.
• Experience handling cash and daily sales reports is a plus.
• Ability to supervise and brief staff effectively.
• Knowledge of merchandising and store presentation is desirable.

Responsibilities

• Assist Store Manager/Executive in Charge with overall outlet operation.
• Handle day-to-day store tasks (cash handling, daily reports, promotions).
• Supervise staff (attendance, briefing, follow-up).
• Provide excellent customer service and build rapport with customers.
• Contribute to outlet sales and growth and promote stock or promotions.
• Maintain accurate cash procedures and keep operation records.
• Address customer inquiries and complaints professionally.
• Assist in display, merchandising and maintaining store cleanliness.

Skills

Customer service

Cash handling

Team supervision

Merchandising

Job description

Responsible in assisting Store Manager/Executive in Charge for overall Outlet Operation

Handle all day-to-day task at store (cash money, daily report, promotion etc)

Supervise staffs (attendance, briefing, follow up)

To demonstrate excellent customer service and build & maintain good rapport with customers

Play an integral part in contributing towards outlet sales achievement & sales growth

Maintain cash accurately according to the set procedures and to keep proper records of operation

Actively promote stocks or promotional mechanics to customer

Responsible in dealing with customer inquiries and complaints

Assisting in all aspects of outlet , especially display, merchandising and cleanliness

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Health & Beauty Retail More than 10,000 employees

guardian is Malaysia’s leading health, beauty, and personal care chain, trusted by customers for offering high-quality products at great value. Over five decades of commitment and service have solidified this trust, beginning with the very first guardian store, a modest 200 square feet at The Weld, Kuala Lumpur, 57 years ago.Today, guardian operates more than 600 stores across high streets, popular shopping malls, and through our e-commerce platform. guardian is now part of the DFI Retail Group, a leading pan-Asian retailer with operations in Malaysia, Brunei, Singapore, Indonesia, Vietnam, and Cambodia.

guardian is Malaysia’s leading health, beauty, and personal care chain, trusted by customers for offering high-quality products at great value. Over five decades of commitment and service have solidified this trust, beginning with the very first guardian store, a modest 200 square feet at The Weld, Kuala Lumpur, 57 years ago.Today, guardian operates more than 600 stores across high streets, popular shopping malls, and through our e-commerce platform. guardian is now part of the DFI Retail Group, a leading pan-Asian retailer with operations in Malaysia, Brunei, Singapore, Indonesia, Vietnam, and Cambodia.