Style Advisor - Senior Style Advisor

Kapten Batik; Kuantan; On-site; MYR 28,000 - 50,000; Full time

Benefits offered by this job

Competitive base salary

Sales commissions & incentives

EPF SOCSO EIS

Annual & medical leave

Training & development

Job summary

Jora Malaysia is seeking a customer-focused Style Advisor to assist shoppers, recommend products, and drive sales in a busy retail setting.

The role emphasizes strong communication, teamwork, and a passion for fashion to deliver excellent service and maintain visual standards.

Qualifications

• Fresh graduates are encouraged to apply.
• Experience in retail or customer service is an added advantage.
• Pleasant personality with good communication skills.
• Passionate about fashion, styling, and customer service.
• Able to work shifts, weekends, and public holidays.

Responsibilities

• Welcome and assist customers with a friendly and professional attitude.
• Recommend products based on customers' needs and preferences.
• Achieve individual and store sales targets.
• Build and maintain strong relationships with customers.
• Ensure merchandise is well displayed, replenished, and organized.
• Process sales transactions accurately using the POS system.
• Handle customer enquiries, feedback, and after-sales service professionally.
• Maintain outlet cleanliness and ensure a pleasant shopping environment.
• Support stock receiving, stock counts, and inventory management.
• Work closely with the team to achieve outlet goals.

Skills

Customer service

Sales

Communication

Teamwork

Fashion interest

Shift flexibility

Education

SPM or equivalent

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Job Responsibilities

• Welcome and assist customers with a friendly and professional attitude.
• Recommend products based on customers' needs and preferences.
• Achieve individual and store sales targets.
• Build and maintain strong relationships with customers.
• Ensure merchandise is well displayed, replenished, and organized.
• Process sales transactions accurately using the POS system.
• Handle customer enquiries, feedback, and after-sales service professionally.
• Maintain outlet cleanliness and ensure a pleasant shopping environment.
• Support stock receiving, stock counts, and inventory management.
• Work closely with the team to achieve outlet goals.

Additional Responsibilities (Senior Style Advisor)

• Lead by example in delivering outstanding customer service.
• Coach and mentor junior Style Advisors.
• Assist the Outlet Supervisor/Manager in daily outlet operations.
• Monitor sales performance and motivate the team to achieve KPIs.
• Ensure visual merchandising standards are consistently maintained.
• Assist in staff scheduling, stock control, and operational planning.
• Handle customer escalations professionally when required.

Job Requirements Style Advisor

• Minimum SPM or equivalent.
• Fresh graduates are encouraged to apply.
• Experience in retail or customer service is an added advantage.
• Pleasant personality with good communication skills.
• Passionate about fashion, styling, and customer service.
• Able to work shifts, weekends, and public holidays.
• Team player with a positive attitude.

What We Offer

• Competitive basic salary.
• Attractive sales commission and performance incentives.
• EPF, SOCSO & EIS.
• Annual Leave & Medical Leave.
• Training and development programs.
• Friendly and supportive working environment.