Studio Consultant (Baking, Pottery & Tufting)

Good Times DIY Baking Studio; Selangor; On-site; MYR 33,000 - 58,000; Full time

Benefits offered by this job

EPF, Socso & EIS Contribution

Performance Bonus

Monthly Attendance Bonus

Staff Engagement Activities

Annual Increment

Career Advancement to StudioManagement

Training opportunity for pastry making

Job summary

Jora Malaysia is seeking a friendly Studio Consultant to welcome guests and guide them through DIY Baking, Pottery & Tufting experiences. You will build genuine relationships, manage activities, and ensure a fun, safe environment while maintaining equipment and coordinating with the team.

The role requires strong customer service skills, flexibility in hours, and the ability to communicate in English, Malay, and Mandarin (a plus). Training opportunities are provided.

Qualifications

• Team player with a sense of responsibility.
• Willing to work flexible hours including weekdays, evenings, weekends and public holidays.
• Proficient in time management, customer service and communication.

Responsibilities

• Create a happy and entertaining environment for customers during Baking, Pottery, Tufting, Art & Craft experiences.
• Consult customers in products and services, assist them during activities and events.
• Build good relationships with customers and answer inquiries.
• Ensure activities are performed in a fun and safe atmosphere with open communication.
• Maintain equipment, tools and materials in good condition and cleanliness.
• Collaborate with team to facilitate large group events and parties.
• Provide consultations for sign-ups to membership packages.
• Keep track of suppliers and order materials when necessary.
• Ensure safety protocols are followed in the studio.
• Other duties as assigned by management.

Skills

Multilingual (English, Malay, Mandarin

Customer service

Communication

Multitasking

Time management

Education

Pastry/Culinary Background

Ceramic / Fine Arts background

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Studio Consultant (Baking, Pottery & Tufting)

Love People? Love Creativity? This is the Role for You.

Step into a role where your friendly personality is your greatest asset. We are seeking a service-oriented Studio Consultant to welcome guests, build genuine relationships, and be the guiding light for customers as they dive into the fun world of DIY Baking, Pottery & Tufting!

Responsibility:

• Create a happy and entertaining environment for customer during their Baking, Pottery, Tufting, Art & Craft experiences.
• Consult customers in our products and services, assist them during the activities and events.
• Build good relationships with customers, answer customers' enquiries.
• Ensure that customers perform activities in a fun and happy atmosphere by maintaining open communication with them.
• Ensure that all equipment, tools, and material are always cleaned, organized and in good condition.
• Collaborate with team members to facilitate large group events and parties effectively.
• Provide consultations to customers for signing up for membership packages.
• Keep track of all suppliers and ordering materials when necessary.
• Ensure that safety protocols are followed in the studio, including the proper use of equipment and handling of materials.
• Any other responsibilities that management may assign from time to time.

Requirements:

• Strong team player with a sense of responsibility.
• Capable of multitasking and work independently.
• Willing to work flexible hours, including weekdays, evenings, weekends, and public holidays as per scheduled.
• Proficient in time management, customer service, and communication skills.
• Conversational proficiency in English, Malay, and Mandarin (optional but is a plus).
• Pastry/ Culinary, Ceramic, Fine Arts background are an added advantage.

• Working hours from 10am-7pm / 11am-7.30pm / 12:30pm to 9.00pm
• EPF, Socso & EIS Contribution
• Performance Bonus
• Monthly Attendance Bonus
• Staff Engagement Activities
• Annual Increment
• Career Advancement to become Studio Management Team
• Training opportunity for pastry making, ceramic & tufting knowledge are provided for eligible candidates.