Student Success & Admissions Advisor

ELS Language Centres (ELSI Sdn Bhd); Seri Kembangan; On-site; MYR 36,000 - 58,000; Full time

Job summary

ELS Language Centres Malaysia is hiring a Student Advisor to support international and local students from enquiry to graduation. You will coordinate student services, admissions, onboarding and welfare, ensuring smooth integration and wellbeing.

Based at ELS centres UPM with no remote option, you will handle accommodation guidance, visa processes, orientation, and enquiries, while upholding confidentiality and high service standards. Fluency in English and Bahasa Malaysia is preferred.

Qualifications

• Diploma or Degree in Business Administration, Education or related discipline.
• At least 1 year of advisory, administrative or student support experience.

Responsibilities

• Provide guidance on accommodation, cultural adjustment, immigration and university placement.
• Assist with healthcare referrals, insurance matters and local service navigation.
• Serve as the point of contact for student welfare and information.
• Facilitate registration, placement testing and student onboarding.
• Coordinate student visa applications, special passes and cancellations.
• Guide new students through centre tour and administrative induction.
• Respond to enquiries via email, phone, walk-ins and online platforms.
• Represent ELS at education fairs and outreach events.

Skills

Student services

Advisory experience

Interpersonal skills

Communication

Education

Diploma or Degree in Business Administration or Education

Job description

ELS Language Centres Malaysia is hiring a Student Advisor to support international and local students from enquiry to graduation. You will coordinate student services, admissions, onboarding and welfare, ensuring smooth integration and wellbeing.

Based at ELS centres UPM with no remote option, you will handle accommodation guidance, visa processes, orientation, and enquiries, while upholding confidentiality and high service standards. Fluency in English and Bahasa Malaysia is preferred.