Student's Accommodation Executive

XIAMEN UNIVERSITY MALAYSIA; Sepang; Vor Ort; MYR 45.000 - 67.000; Vollzeit

Zusammenfassung

Xiamen University Malaysia (XMUM) invites applications for the Accommodation Management role. You will handle inquiries, bookings, check-ins/check-outs, and changes to room allocations, ensuring smooth operations for student housing on campus.

Responsibilities include regular upkeep, term revisions, reviews of terms and conditions, and fostering a collaborative relationship with residents. Proficiency in English, Bahasa Malaysia and Mandarin is preferred to communicate with residents effectively.

Qualifikationen

• Bachelor's Degree or above in any field or equivalent.
• A minimum of 1 year of relevant working experience in Accommodation Management will be an added advantage. Fresh graduates are welcome to apply.
• Be meticulous, committed, proactive and willing to take ownership of assigned tasks.
• Excellent interpersonal and effective communication skills.
• Proficient in English, Bahasa Malaysia and Mandarin languages to effectively communicate with Mandarin-speaking clients.
• Good at using Microsoft Word, Excel, PowerPoint and Google-related facilities.

Aufgaben

• To handle inquiries, bookings, check-ins, check-outs, or other related matters regarding the University accommodation.
• To handle and approve room changes according to a detailed review.
• To ensure the accommodation and facilities are regularly cleaned and maintained.
• To manage an active and collaborative relationship with all residents at all times.
• To review and revise the accommodation terms and conditions regularly.
• Perform regular or random spot checks to ensure the students have complied with the accommodation terms and conditions.
• To resolve residents’ feedback regarding accommodation.
• To plan for the room availability of the student accommodation according to the growth of the student population.
• Manage homestay or out-of-campus accommodation issues (where necessary).
• Arrange the assistant warden's working schedule.
• Perform other related duties as assigned to ensure the efficient and effective functioning of the work unit.

Kenntnisse

Interpersonal skills

Effective communication

Multilingual (English, Bahasa Malaysia

Ausbildung

Bachelor's degree or above

Tools

Microsoft Word

Excel

PowerPoint

Google Workspace

Jobbeschreibung

To handle inquiries, bookings, check-ins, check-outs, or other related matters regarding the University accommodation.

To handle and approve room changes according to a detailed review.

To ensure the accommodation and facilities are regularly cleaned and maintained.

To manage an active and collaborative relationship with all residents at all times.

To review and revise the accommodation terms and conditions regularly.

Perform regular or random spot checks to ensure the students have complied with the accommodation terms and conditions.

To resolve residents’ feedback regarding accommodation.

To plan for the room availability of the student accommodation according to the growth of the student population.

Manage homestay or out-of-campus accommodation issues (where necessary).

Arrange the assistant warden's working schedule.

Perform other related duties as assigned to ensure the efficient and effective functioning of the work unit.

REQUIREMENTS

Bachelor's Degree or above in any field or equivalent.

A minimum of 1 year of relevant working experience in Accommodation Management will be an added advantage. Fresh graduates are welcome to apply.

Be meticulous, committed, proactive and willing to take ownership of assigned tasks.

Excellent interpersonal and effective communication skills.

Proficient in English, Bahasa Malaysia and Mandarin languages to effectively communicate with Mandarin-speaking clients.

Good at using Microsoft Word, Excel, PowerPoint and Google-related facilities.

Unlock job insights

Education, Training & Professional Development 101-1,000 employees

Xiamen University Malaysia (XMUM), the first Chinese university branch campus in Malaysia (Reg. No. DULN009(B)), is an extension of Xiamen University (XMU), established in 1921 by Tan Kah Kee. XMU is ranked 198th globally by US News & World Report (2024-2025). XMUM combines world-class teaching, research excellence, and cultural diversity, aiming to nurture ethical, talented individuals who contribute to the progress of Malaysia, China, and Southeast Asia. As a dynamic and inclusive institution, XMUM seeks committed, qualified individuals to join its team and support its mission of global educational excellence.

Xiamen University Malaysia (XMUM), the first Chinese university branch campus in Malaysia (Reg. No. DULN009(B)), is an extension of Xiamen University (XMU), established in 1921 by Tan Kah Kee. XMU is ranked 198th globally by US News & World Report (2024-2025). XMUM combines world-class teaching, research excellence, and cultural diversity, aiming to nurture ethical, talented individuals who contribute to the progress of Malaysia, China, and Southeast Asia. As a dynamic and inclusive institution, XMUM seeks committed, qualified individuals to join its team and support its mission of global educational excellence.

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