Student Housing & Facilities Coordinator

XIAMEN UNIVERSITY MALAYSIA

Sepang

On-site

MYR 45,000 - 67,000

Full time

3 days ago

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Job summary

Xiamen University Malaysia (XMUM) invites applications for the Accommodation Management role. You will handle inquiries, bookings, check-ins/check-outs, and changes to room allocations, ensuring smooth operations for student housing on campus.

Responsibilities include regular upkeep, term revisions, reviews of terms and conditions, and fostering a collaborative relationship with residents. Proficiency in English, Bahasa Malaysia and Mandarin is preferred to communicate with residents effectively.

Qualifications

Bachelor's Degree or above in any field or equivalent.
A minimum of 1 year of relevant working experience in Accommodation Management will be an added advantage. Fresh graduates are welcome to apply.
Be meticulous, committed, proactive and willing to take ownership of assigned tasks.
Excellent interpersonal and effective communication skills.
Proficient in English, Bahasa Malaysia and Mandarin languages to effectively communicate with Mandarin-speaking clients.
Good at using Microsoft Word, Excel, PowerPoint and Google-related facilities.

Responsibilities

To handle inquiries, bookings, check-ins, check-outs, or other related matters regarding the University accommodation.
To handle and approve room changes according to a detailed review.
To ensure the accommodation and facilities are regularly cleaned and maintained.
To manage an active and collaborative relationship with all residents at all times.
To review and revise the accommodation terms and conditions regularly.
Perform regular or random spot checks to ensure the students have complied with the accommodation terms and conditions.
To resolve residents’ feedback regarding accommodation.
To plan for the room availability of the student accommodation according to the growth of the student population.
Manage homestay or out-of-campus accommodation issues (where necessary).
Arrange the assistant warden's working schedule.
Perform other related duties as assigned to ensure the efficient and effective functioning of the work unit.