Senior Counsellor / Counsellor

XIAMEN UNIVERSITY MALAYSIA; Sepang; On-site; MYR 60,000 - 90,000; Full time

Job summary

Xiamen University Malaysia (XMUM) invites qualified counsellors to join its Student Services team. The role focuses on providing individual and group counselling, promoting mental health, and offering crisis support to students across campus.

The ideal candidate holds a Bachelor’s in Counselling, is registered with Lembaga Kaunselor Malaysia, and demonstrates excellent English communication, empathy, and collaboration within a multidisciplinary team. Some after-hours work may be required.

Qualifications

• Bachelor’s degree in Counselling or related field.
• Registered or Licensed Counsellor with Lembaga Kaunselor Malaysia.
• Excellent written and verbal English communication.
• Strong interpersonal skills and empathy.
• Ability to work independently and in a multidisciplinary team.
• Willingness to work outside regular hours during emergencies.

Responsibilities

• Provide individual and group counselling sessions for student mental health.
• Maintain confidential case notes per professional standards.
• Design and deliver mental health education and training.
• Assist in crisis intervention and risk management.
• Support campus outreach and student wellbeing initiatives.

Skills

English communication

Empathy

Interpersonal skills

Independent worker

Team collaboration

Education

Bachelor’s degree in Counselling or related field

Job description

A. Provision of Counselling Services to Students

• Provide individual and group counselling sessions to support students' mental health and overall well-being.
• Maintain a confidential, supportive, and non-judgmental environment for students seeking help.
• Assess student concerns and offer appropriate emotional support and guidance.
• Keep accurate, up-to-date, and confidential case notes in accordance with professional standards.
• Provide relevant information and resources tailored to individual student needs.
• Refer students to appropriate internal or external services when necessary.

B. Development and Delivery of Mental Health Education & Training

• Design and conduct workshops, seminars, and psychoeducational programs to promote mental health awareness and resilience among students.
• Support students in building life skills, stress management, and emotional coping strategies.

C. Crisis Intervention and Risk Management

• Identify at-risk students (e.g., those exhibiting behavioural concerns, self-harm tendencies, suicidal ideation, or posing risk to others) and intervene appropriately.
• Assist in crisis intervention and emergency response efforts in collaboration with relevant university departments.

D. Student Support and Outreach

• Address and respond to student issues through consultation, follow-up, and provision of relevant support resources.
• Contribute to a campus-wide culture of mental health awareness through outreach initiatives and campaigns.

Requirements:

• Minimum of a Bachelor’s Degree in Counselling or a related field.
• Must be a Registered or Licensed Counsellor with Lembaga Kaunselor Malaysia.
• Excellent communication skills, both written and verbal, in English.
• Strong interpersonal skills, empathy, and a passion for student development.
• Ability to work independently and as part of a multidisciplinary team.
• Able to work outside of regular office hours when required, especially during emergency situations.

Xiamen University Malaysia (XMUM), the first Chinese university branch campus in Malaysia (Reg. No. DULN009(B)), is an extension of Xiamen University (XMU), established in 1921 by Tan Kah Kee. XMU is ranked 198th globally by US News & World Report (2024-2025). XMUM combines world‑class teaching, research excellence, and cultural diversity, aiming to nurture ethical, talented individuals who contribute to the progress of Malaysia, China, and Southeast Asia. As a dynamic and inclusive institution, XMUM seeks committed, qualified individuals to join its team and support its mission of global educational excellence.