Student Affairs Officer (Professional and Mastery Programs)

Fairview International School; Malaysia; On-site; MYR 33,480 - 55,800; Full time

Benefits offered by this job

Above average monthly income

Sponsorship for further education

Insurance for hospitalization and personal accidents

Gym membership subsidy

Opportunities for continuous training

Job summary

An educational institution in Malaysia is seeking a dedicated Student Affairs Officer. In this role, you will manage student engagement and support services while implementing sales strategies to increase enrollments. Ideal candidates will possess strong problem-solving skills and excellent communication abilities. You will work in a dynamic environment that values continuous learning and rewards performance. The position offers an attractive compensation package along with opportunities for personal and professional growth.

Qualifications

• Graduate of Beyond Insights professional or mastery level programs preferred.
• Strong problem-solving and sales skills are essential.
• Fluency in English and excellent communication abilities required.

Responsibilities

• Manage student engagement and support services.
• Track and analyze student success and feedback.
• Execute sales strategies to increase student enrollments.

Skills

Problem-solving skills

Communication skills

Sales skills

Technology savvy

Organizational skills

Education

Graduate of Beyond Insights programs

Job description

Student Affairs Officer (Professional and Mastery Programs)

Helping people to succeed in achieving their goals and realize their dreams,

supporting them in their learning journey and inspiring them to take actions… This is

the best place to be.

The Scope

To give our students the best experience we can provide in every step of their journey with

Beyond Insights.

This role will also involve executing sales efforts to drive student enrollments, boost course

registrations, and promote program offerings, directly contributing to sales targets.

Responsibilities

Examples of what a Student Affairs Officer will do:

• Ensure that we follow up with our students regularly after they graduate and track their status. Analyze the information collected and identify ways to improve our products and services.
• Oversee and manage student engagement, support services, and communications. Follow up on leads and inquiries, converting potential students into confirmed enrollments.
• Reporting on the status of students, reflect on their success rate, propose improvements we can do to increase their success rate.
• Define the content, time-to-send and channel of communications that need to go out to the students at every step of their program. Measure the effectiveness of all the communications, e.g. email open rate of every email we send out.
• Monitoring all student support channel to ensure that we maintain the expected response time and quality.
• Supporting internal and external events on administrative and sales related issues.
• Setup and update the event preparation, e.g. platforms, automation, forms, slides and etc

Requirements

Preferably - you are a graduate of Beyond Insights professional or mastery level programs such as intraday, options and the insights programs.

Great problem-solving skills. We believe this is a great asset for any job role. You will go through a Problem-Solving Ability Assessment to demonstrate your ability in this area.

Amiable personality and great communication skills. You enjoy interacting with people and able to communicate in English fluently. A dynamic, customer-oriented individual with the ability to balance student support and achieving sales targets.

Technology savvy. You embrace the use of technology to make your life and work more enjoyable and more productive, always keen to explore what technology can do for you,

Highly organized. Time can be very fluid when you interact with people and solving problems for people – so you have to manage time very well to make sure that important things still get done.

Strong sales skills. Encompass the ability to effectively communicate value, build rapport with prospective students, understand their needs, and utilize sales techniques to drive conversions and close sales successfully.

What comes with the career …

• An above average monthly income and annual bonus commensurate with your qualification and/or experience.
• Sponsorship to the award winning and highly valued Beyond Insights program to help you create a sustainable source of wealth. You are working in a company that excels in financial education, so you can expect to accelerate your knowledge in wealth generation as well.
• Above average compensation and benefits that include insurance on hospitalization and personal accidents, medical, dental and even optical fee claims, gym membership subsidy etc.
• Further education and training – we believe in continuous learning and we want all our team members to strive for excellence in character and abilities. On the job – you will be stretched out of your comfort zone and grow in your professional, leadership and financial skills every day.

We're looking for passionate and dedicated people especially people who appreciate education, people who appreciate living a purposeful life because that's our mission. Our mission is to bring out the best in people through financial education.