Strategic Solutions Architect, Client Engineering

Axonect; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

Axonect is seeking a Solution Architect in Malaysia to serve as the primary technical owner for key customer accounts, translating requirements into BRDs and maintaining customer roadmaps. You will drive technical demos to boost platform adoption across ASEAN customers.

You will own technical relationships, coordinate with Sales and COO during engagements, manage requirements, and ensure feasibility of solutions across BSS/OSS, charging, provisioning, and network APIs.

Qualifications

• Experience as a Solution Architect in telecom/fintech domains.
• Strong documentation skills (BRDs, roadmaps, solution docs).
• Expertise in telecom domain components (BSS/OSS, charging, provisioning, network APIs).
• Knowledge of API and integration architecture patterns.
• Understanding of fintech and payment ecosystems.

Responsibilities

• Act as the primary engineering counterpart for assigned customers across releases and platforms.
• Establish regular technical engagements to understand customer challenges and strategic priorities.
• Proactively identify use cases and opportunities to increase platform adoption.
• Capture enhancement requests and produce BRDs validated with customers.
• Qualify requests against existing platform capabilities and product scope.
• Maintain a roadmap for each customer and present BRDs in reviews.
• Identify whitespace opportunities and future expansion initiatives.
• Own and maintain the client engineering demo environment.
• Design customer-specific use cases and demonstrations aligned to business objectives.
• Provide technical guidance and validate solution feasibility during commercial engagements.
• Own technical follow-up activities from commercial discussions.

Skills

Solution architecture

Customer engagement

BRD & requirements

Roadmaps & planning

Demo environment

Technical guidance

Communication

Telecom domain

API & integration

Fintech & payments

Job description

Axonect is seeking a Solution Architect in Malaysia to serve as the primary technical owner for key customer accounts, translating requirements into BRDs and maintaining customer roadmaps. You will drive technical demos to boost platform adoption across ASEAN customers.

You will own technical relationships, coordinate with Sales and COO during engagements, manage requirements, and ensure feasibility of solutions across BSS/OSS, charging, provisioning, and network APIs.