Strategic Retail Operations Leader | Multi-Store Impact

Servay Evergreen Sdn Bhd; Kuala Penyu; On-site; MYR 90,000 - 120,000; Full time

Job summary

Servay Evergreen Sdn Bhd is seeking an experienced Operations Manager to oversee our retail stores across Sabah. This full-time role leads store managers, coordinates inventory, customer service, and daily operations to drive efficiency and growth in our supermarket/hypermarket network.

You will implement operational plans, monitor KPIs, coach teams, collaborate with buying and merchandising, and ensure compliance with health and safety standards.

Qualifications

• Proven track record in senior retail operations management (5+ years).
• Strong leadership and people management skills with the ability to inspire teams.
• Analytical mindset with attention to detail and problem solving.

Responsibilities

• Develop and implement store operation plans to maximise efficiency.
• Oversee daily operations of multiple Sabah stores and monitor KPIs.
• Lead, coach and motivate store managers to achieve targets and deliver service.

Skills

Leadership

People management

Inventory management

Analytics

Communication

Education

Degree in Business or Retail Management

Job description

Servay Evergreen Sdn Bhd is seeking an experienced Operations Manager to oversee our retail stores across Sabah. This full-time role leads store managers, coordinates inventory, customer service, and daily operations to drive efficiency and growth in our supermarket/hypermarket network.

You will implement operational plans, monitor KPIs, coach teams, collaborate with buying and merchandising, and ensure compliance with health and safety standards.