Strategic Process & Program Manager

VAT Group; Batu Kawan; On-site; MYR 120,000 - 180,000; Full time

Job summary

VAT Group is seeking a Business Process Manager and Strategic Program Manager in Batu Kawan, Malaysia, to optimize and lead end-to-end business processes across the organization. You will drive efficiency, identify bottlenecks, and collaborate with multiple departments to align processes with strategic goals.

The role focuses on high-level process management, KPI-driven improvements, and leadership to deliver cross-functional initiatives that support VAT Group’s growth and operational excellence.

Qualifications

• Experience in business process optimization and program management.
• Ability to translate business needs into process design and improvements.
• Strong leadership and cross-functional collaboration skills.

Responsibilities

• Oversee end-to-end project delivery, ensuring scope, milestones and outcomes are met.
• Act as liaison between project team and stakeholders to ensure alignment.
• Design, implement and monitor streamlined processes to improve efficiency and reduce costs.

Skills

Program Management

Process Analysis

Process Design

Stakeholder Management

Leadership

Tools

Microsoft Project

Job description

VAT Group is seeking a Business Process Manager and Strategic Program Manager in Batu Kawan, Malaysia, to optimize and lead end-to-end business processes across the organization. You will drive efficiency, identify bottlenecks, and collaborate with multiple departments to align processes with strategic goals.

The role focuses on high-level process management, KPI-driven improvements, and leadership to deliver cross-functional initiatives that support VAT Group’s growth and operational excellence.