Strategic Key Account Solutions Specialist

NS BlueScope; Shah Alam; On-site; MYR 67,000 - 112,000; Full time

Job summary

NS BlueScope is looking for an experienced Key Account Manager to nurture a portfolio of major clients, understand their needs, and ensure timely delivery of products and services.

You will act as the communication link between customers and internal teams, resolve issues, and contribute to long-term relationships while providing regular progress reports to stakeholders.

A BSc/BA in business administration or related field and proven KAM experience are required.

Qualifications

• BSc/BA in business administration, sales or relevant field.
• Proven experience as key account manager.
• Experience in sales and providing solutions based on customer needs.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals at all levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.

Responsibilities

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve issues and complaints to maintain trust with customers.
• Generate new sales that lead to long-lasting relationships.
• Prepare regular reports of progress and forecasts using key account metrics.

Skills

Key account management

Sales experience

Solution selling

Communication skills

Organizational skills

Negotiation

Education

BSc/BA in business administration, sales or relevant field

Job description

NS BlueScope is looking for an experienced Key Account Manager to nurture a portfolio of major clients, understand their needs, and ensure timely delivery of products and services.

You will act as the communication link between customers and internal teams, resolve issues, and contribute to long-term relationships while providing regular progress reports to stakeholders.

A BSc/BA in business administration or related field and proven KAM experience are required.