Strategic Key Account Manager - Logistics

Jtexpress; Kuala Lumpur; On-site; MYR 70,000 - 100,000; Full time

Job summary

Jtexpress is seeking a results-driven sales and account management professional in Kuala Lumpur to develop and execute strategic plans that meet revenue targets. You will analyze market trends, visit clients, and identify growth opportunities within the logistics sector.

You will serve as the main liaison for key accounts, ensure high client satisfaction, coordinate with operations, monitor performance metrics, and negotiate favorable contracts.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience in account management or sales in logistics or courier services.
• Strong interpersonal and communication skills with negotiation ability.
• Excellent organizational and time-management skills with attention to detail.
• Analytical mindset with ability to interpret data and make data-driven decisions.
• Thrives in a fast-paced, dynamic environment with a results-oriented mindset.

Responsibilities

• Develop and implement strategic sales plans to achieve company targets.
• Analyze market trends and customer needs to identify new business opportunities.
• Conduct regular customer visits and meetings to understand needs and opportunities.
• Maintain client satisfaction and build long-lasting relationships with key clients.
• Be the main contact for key accounts and coordinate with internal teams to meet client needs.
• Coordinate with operations to ensure timely and accurate service delivery.
• Monitor service performance metrics and take corrective actions as needed.
• Negotiate pricing and contract terms to maximize revenue while staying competitive.

Skills

Account management

Sales

Negotiation

Client relationship

Market analysis

Education

Bachelor's degree in Business Administration, Marketing, or related field

Job description

Jtexpress is seeking a results-driven sales and account management professional in Kuala Lumpur to develop and execute strategic plans that meet revenue targets. You will analyze market trends, visit clients, and identify growth opportunities within the logistics sector.

You will serve as the main liaison for key accounts, ensure high client satisfaction, coordinate with operations, monitor performance metrics, and negotiate favorable contracts.