Strategic Key Account Manager

City of Shakopee, MN; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Emerson is seeking a results-driven sales professional to act as the central contact for PETRONAS opportunities across domestic and international markets, developing and executing account strategies across upstream, downstream, midstream, PCSB, gas, PCG, refining, New Energy, and more.

You will build senior-level relationships, position Emerson for greenfield and brownfield projects, understand customer drivers and KPIs, collaborate with business units, and lead workshops, executive meetings,

Qualifications

• Bachelor's degree or equivalent experience in a technical discipline.
• Experience in industrial sales, business development, marketing, or strategic account management.
• Ability to develop and execute strategic business plans that drive measurable results.
• Strong account management, engagement, and consultative selling skills.

Responsibilities

• Serve as the central contact for PETRONAS-related business opportunities across domestic and international markets.
• Develop and execute comprehensive account strategies covering PETRONAS Upstream, Downstream, Midstream, Production & Exploration (PCSB), Gas Business, PETRONAS Chemicals Group (PCG), Refining, New Energy, and other business segments.
• Build and maintain strong relationships with senior leaders and key stakeholders across PETRONAS and its subsidiaries.
• Position Emerson strategically to capture greenfield and brownfield project opportunities.
• Develop a deep understanding of customer business drivers, priorities, and KPIs to align Emerson solutions with customer objectives.
• Collaborate with Emerson business units to achieve sustainable business growth and expand strategic account opportunities.
• Partner with GP3 pursuit leaders and cross-functional teams to support major project pursuits and business development activities.
• Protect and expand Emerson's installed base through customer engagement, value creation, and solution development.
• Organize technical workshops, knowledge-sharing sessions, executive meetings, and customer seminars.
• Represent Emerson at selected industry forums, conferences, exhibitions, and networking events.
• Monitor market trends, competitive activities, and emerging customer needs to identify new growth opportunities.

Skills

Account management

Strategic sales

Stakeholder engagement

Presentation skills

Education

Bachelor's degree in Engineering, Technology, or related field

Job description

In This Role, Your Responsibilities Will Be:

• Serve as the central contact for all PETRONAS-related business opportunities across domestic and international markets.
• Develop and execute comprehensive account strategies covering PETRONAS Upstream, Downstream, Midstream, Production & Exploration (PCSB), Gas Business, PETRONAS Chemicals Group (PCG), Refining, New Energy, and other business segments.
• Build and maintain strong relationships with senior leaders and key stakeholders across PETRONAS and its subsidiaries.
• Position Emerson strategically to capture greenfield and brownfield project opportunities.
• Develop a deep understanding of customer business drivers, priorities, and key performance indicators to align Emerson solutions with customer objectives.
• Collaborate with Emerson business units to achieve sustainable business growth and expand strategic account opportunities.
• Partner with GP3 pursuit leaders and cross-functional teams to support major project pursuits and business development activities.
• Protect and expand Emerson's installed base through customer engagement, value creation, and solution development.
• Organize technical workshops, knowledge-sharing sessions, executive meetings, and customer seminars.
• Represent Emerson at selected industry forums, conferences, exhibitions, and networking events.
• Monitor market trends, competitive activities, and emerging customer needs to identify new growth opportunities.

Who You Are:

You anticipate future trends and translate insights into actionable strategies that create value for customers and the organization. You build partnerships across functions and collaborate effectively to achieve shared goals. You maintain a strong focus on delivering meaningful customer outcomes while balancing business objectives. You communicate complex ideas clearly, influence stakeholders at multiple levels, and drive initiatives forward with determination and accountability.

For This Role, You Will Need:

• Bachelor's degree in Engineering, Technology, or a related technical discipline, or equivalent relevant experience.
• Experience in industrial sales, business development, marketing, strategic account management, or a related customer-facing role.
• Demonstrated ability to develop and execute strategic business plans that drive measurable results.
• Strong understanding of account management principles, customer engagement strategies, and consultative selling approaches.
• Excellent presentation, communication, and stakeholder management skills.
• Ability to build relationships with senior decision-makers and executive leadership teams.
• Knowledge of the oil and gas, energy, chemical, or process industries.
• Ability to work collaboratively across multiple business units, functions, and geographic regions.
• Willingness to travel as required to support customer engagement activities.
  

Preferred Qualifications That Set You Apart:

• Direct experience managing strategic customer accounts within PETRONAS or similar large energy organizations.
• Understanding of PETRONAS organizational structure, business drivers, procurement processes, and operational priorities.
• Experience supporting large capital projects, automation solutions, digital transformation initiatives, or industrial technology portfolios.
• Proven experience leading complex sales pursuits or managing multi-stakeholder opportunities in the energy sector.
• Familiarity with greenfield and brownfield project environments.
• Experience working in international or regional account management roles.

Our Culture & Commitment to You:

At Emerson, we believe diverse perspectives drive innovation and help us better serve our customers. We are committed to creating an inclusive workplace where individuals are valued, respected, and empowered to contribute their best work. We foster a culture of collaboration, continuous learning, and professional growth while providing opportunities to make a meaningful impact on our customers, communities, and the industries we serve. Emerson is committed to equal opportunity and welcomes applications from qualified candidates of all backgrounds and experiences.