Strategic Key Account Manager

Emerson Process Management Manufacturing (M) Sdn Bhd; Subang Jaya; On-site; MYR 180,000 - 280,000; Full time

Job summary

Emerson Process Management Manufacturing (M) Sdn Bhd in Malaysia is seeking a strategic sales leader to drive PETRONAS-related opportunities across domestic and international markets. You will develop account strategies, build senior-level relationships, and position Emerson for greenfield and brownfield projects while aligning solutions with customer KPIs.

You will collaborate with multiple Emerson units, lead major pursuits, and represent the company at industry events, with travel as needed

Qualifications

• Bachelor's degree in Engineering, Technology, or a related technical discipline.
• Experience in industrial sales, business development, marketing, strategic account management, or a related customer-facing role.
• Demonstrated ability to develop and execute strategic business plans that drive measurable results.
• Strong account management, customer engagement, and consultative selling approaches.
• Excellent presentation, communication, and stakeholder management skills.

Responsibilities

• Serve as the central contact for PETRONAS-related opportunities across domestic and international markets.
• Develop and execute account strategies covering PETRONAS Upstream, Downstream, Midstream, PCSB, Gas, PCG, Refining, New Energy and other segments.
• Build and maintain relationships with senior leaders and stakeholders across PETRONAS and subsidiaries.
• Position Emerson to capture greenfield and brownfield project opportunities.
• Understand customer drivers and align Emerson solutions with their objectives and KPIs.
• Collaborate with Emerson units to drive sustainable growth and expand strategic opportunities.
• Partner with GP3 pursuit leads and cross-functional teams to support major project pursuits.
• Protect and expand Emerson's installed base through engagement and value creation.
• Organize technical workshops, executive meetings, and customer seminars.
• Represent Emerson at industry forums, conferences, and events.
• Monitor market trends and identify new growth opportunities.

Skills

Industrial sales

Business development

Strategic account management

Consultative selling

Stakeholder management

Presentation skills

Communication skills

Education

Bachelor's degree in Engineering/Technology or related

Job description

Emerson Process Management Manufacturing (M) Sdn Bhd 4.0 View all jobs

In This Role, Your Responsibilities Will Be:

• Serve as the central contact for all PETRONAS-related business opportunities across domestic and international markets.
• Develop and execute comprehensive account strategies covering PETRONAS Upstream, Downstream, Midstream, Production & Exploration (PCSB), Gas Business, PETRONAS Chemicals Group (PCG), Refining, New Energy, and other business segments.
• Build and maintain strong relationships with senior leaders and key stakeholders across PETRONAS and its subsidiaries.
• Position Emerson strategically to capture greenfield and brownfield project opportunities.
• Develop a deep understanding of customer business drivers, priorities, and key performance indicators to align Emerson solutions with customer objectives.
• Collaborate with Emerson business units to achieve sustainable business growth and expand strategic account opportunities.
• Partner with GP3 pursuit leaders and cross-functional teams to support major project pursuits and business development activities.
• Protect and expand Emerson's installed base through customer engagement, value creation, and solution development.
• Organize technical workshops, knowledge-sharing sessions, executive meetings, and customer seminars.
• Represent Emerson at selected industry forums, conferences, exhibitions, and networking events.
• Monitor market trends, competitive activities, and emerging customer needs to identify new growth opportunities.

Who You Are:

You anticipate future trends and translate insights into actionable strategies that create value for customers and the organization. You build partnerships across functions and collaborate effectively to achieve shared goals. You maintain a strong focus on delivering meaningful customer outcomes while balancing business objectives. You communicate complex ideas clearly, influence stakeholders at multiple levels, and drive initiatives forward with determination and accountability.

For This Role, You Will Need:

• Bachelor's degree in Engineering, Technology, or a related technical discipline, or equivalent relevant experience.
• Experience in industrial sales, business development, marketing, strategic account management, or a related customer-facing role.
• Demonstrated ability to develop and execute strategic business plans that drive measurable results.
• Strong understanding of account management principles, customer engagement strategies, and consultative selling approaches.
• Excellent presentation, communication, and stakeholder management skills.
• Ability to build relationships with senior decision-makers and executive leadership teams.
• Knowledge of the oil and gas, energy, chemical, or process industries.
• Ability to work collaboratively across multiple business units, functions, and geographic regions.
• Willingness to travel as required to support customer engagement activities.
  

Preferred Qualifications That Set You Apart:

• Direct experience managing strategic customer accounts within PETRONAS or similar large energy organizations.
• Understanding of PETRONAS organizational structure, business drivers, procurement processes, and operational priorities.
• Experience supporting large capital projects, automation solutions, digital transformation initiatives, or industrial technology portfolios.
• Proven experience leading complex sales pursuits or managing multi-stakeholder opportunities in the energy sector.
• Familiarity with greenfield and brownfield project environments.
• Experience working in international or regional account management roles.

Our Culture & Commitment to You:

At Emerson, we believe diverse perspectives drive innovation and help us better serve our customers. We are committed to creating an inclusive workplace where individuals are valued, respected, and empowered to contribute their best work. We foster a culture of collaboration, continuous learning, and professional growth while providing opportunities to make a meaningful impact on our customers, communities, and the industries we serve. Emerson is committed to equal opportunity and welcomes applications from qualified candidates of all backgrounds and experiences.

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: @emerson.com .

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

Why Emerson?

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

About Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [e-mail]