Strategic Head of Sales & Operations

Fairview International School; Malaysia; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Opportunities for advancement

Job summary

An educational organization based in Malaysia is seeking a Head of Sales & Operations to lead their commercial and student support teams. The successful candidate will drive sales productivity, optimize operations, and ensure exceptional service quality. With at least 8–10 years of B2C sales experience, the ideal candidate will demonstrate strong leadership, analytical skills, and the ability to design effective processes. This leadership role comes with competitive compensation and growth opportunities in a thriving educational environment.

Responsibilities

• Lead Sales and Student Affairs teams to drive sales productivity and operational efficiency.
• Implement systems to improve student experience and service excellence.
• Develop team capabilities for high performance and accountability.
• Align cross-departmental efforts for improved customer experience.

Skills

B2C sales experience

Leadership

Customer service excellence

Sales process design

CRM systems

Analytical skills

Team building

Cross-functional collaboration

Communication skills

Hands-on execution

Education

8–10 years of experience in B2C sales and operations

Job description

An educational organization based in Malaysia is seeking a Head of Sales & Operations to lead their commercial and student support teams. The successful candidate will drive sales productivity, optimize operations, and ensure exceptional service quality. With at least 8–10 years of B2C sales experience, the ideal candidate will demonstrate strong leadership, analytical skills, and the ability to design effective processes. This leadership role comes with competitive compensation and growth opportunities in a thriving educational environment.