Head of Operation
Randstad Malaysia
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Benefits offered by this job
Job summary
Randstad Malaysia is seeking a highly capable Head of Operations to lead nationwide sales and retail operations. The role focuses on driving revenue growth, ensuring targets are met, and building a scalable organizational structure across all branches.
The candidate should bring proven senior leadership experience in retail or multi-branch operations, with a track record of delivering revenue growth and achieving targets.
Qualifications
- Proven experience in a senior leadership role within retail, sales, or multi-branch operations.
- Demonstrated track record of delivering strong revenue growth and achieving targets.
Responsibilities
- Lead and oversee nationwide sales and retail operations
- Drive the achievement of monthly and annual sales targets
- Develop and implement strategies to improve sales performance and operational efficiency
- Build, structure and manage high-performing teams across all branches
- Monitor branch performance, ensuring alignment with company KPIs
- Strengthen customer experience and operational consistency
- Collaborate closely with senior management on growth and expansion initiatives
Skills
Education
Job description
This organization operates as a prominent player in the Malaysian consumer electronics retail sector. With over a decade of operational history, the entity has scaled from a localized mobile accessories outlet into a significant nationwide chain with over 100 branches across various Malaysian states.
We are seeking a highly capable and results-driven Head of Operations to lead the company's sales and operational functions nationwide. The Head of Operations will be responsible for driving revenue growth, ensuring consistent achievement of sales targets, and building a high-performing organizational structure across all branches.
- Lead and oversee nationwide sales and retail operations
- Drive the achievement of monthly and annual sales targets
- Develop and implement strategies to improve sales performance and operational efficiency
- Build, structure and manage high-performing teams across all branches
- Monitor branch performance, ensuring alignment with company KPIs
- Strengthen customer experience and operational consistency
- Collaborate closely with senior management on growth and expansion initiatives
- Proven experience in a senior leadership role within retail, sales, or multi-branch operations
- Demonstrated track record of delivering strong revenue growth and achieving targets
- Strong leadership, organizational and people management capabilities
- Strategic thinker with a data-driven and performance-oriented mindset
- Ability to operate effectively in a fast-paced, growth-focused environment
- Opportunity to lead a scalable, nationwide retail operation
- Key leadership role with direct impact on business growth
- Competitive salary with performance-based incentives
- Platform for long-term career progression within a growing organization
8 years
operations manager / sales / retail
- Proven experience in a senior leadership role within retail, sales, or multi-branch operations
- Demonstrated track record of delivering strong revenue growth and achieving targets
Associate Degree/Diploma
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