Strategic Customer Growth Manager

Colgate-Palmolive; Seri Kembangan; On-site; MYR 90,000 - 140,000; Full time

Job summary

Colgate-Palmolive Malaysia seeks a Customer Development Manager to drive sustainable sales growth and enhance product distribution. You will build partnerships with retailers at store and regional levels, negotiate listings and promotions, and lead in-store programs to boost shelf effectiveness.

You will collaborate with cross-functional teams, monitor 5P metrics, and evaluate activity outcomes to ensure targets are met. Strong analytical, negotiation, and communication skills are essential.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 5+ years in sales or customer management roles.
• Experience with key accounts or distributors.
• Strong analytical, negotiation, and communication skills.
• Proficient in Google & Microsoft Office.

Responsibilities

• Develop and support the partnership between Colgate and customers at store/regional level to meet sales targets.
• Negotiate new product listings, planograms, displays, and promotions at regional/store level in Malaysia.
• Collaborate with Shopper Development to create in-store tools and programs for shelf management.
• Communicate in-store objectives and monitor 5P execution (availability, assortment, pricing, promotions, share of shelf, planogram).
• Monitor 5P activity compliance and identify shortfalls and upsides.
• Conduct pre-evaluation of 5P activities and coordinate with Financial Services/Customer Logistics.
• Perform post-evaluation analysis and explain variances.

Skills

Sales

Customer management

Analytical

Negotiation

Communication

Education

Bachelor's degree in Business/Marketing/related field

Tools

Google Suite

Microsoft Office

Job description

Colgate-Palmolive Malaysia seeks a Customer Development Manager to drive sustainable sales growth and enhance product distribution. You will build partnerships with retailers at store and regional levels, negotiate listings and promotions, and lead in-store programs to boost shelf effectiveness.

You will collaborate with cross-functional teams, monitor 5P metrics, and evaluate activity outcomes to ensure targets are met. Strong analytical, negotiation, and communication skills are essential.