Strategic Client Analytics & Insights Specialist

RBC; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

RBC Capital Markets is seeking a Client Intelligence Data & Analytics professional in Malaysia to deliver accurate client data and analytics for Capital Markets. The role supports sales planning, KPI development, and benchmarking submissions to external vendors.

You will work with senior leadership to brief clients and contribute to evolving RBC’s analytics and profitability metrics across Global Markets, Corporate Banking and Investment Banking.

Qualifications

• At least 2 years of work experience in reporting, analytics and/or data visualization.
• Strong attention to detail; ability to query, organize and structure large data sets.
• Proficiency in BI tools, specifically Tableau.
• Strong Excel skills (pivot tables, formulas, charts/graphs).
• Strong SQL skills; experience with large databases.
• Experience with Python frameworks and libraries (e.g. Pandas).
• Knowledge of relational databases and code versioning tools (Git).
• Strong written & verbal communication and collaborative mindset.
• Bachelor’s degree or higher.

Responsibilities

• Provide accurate and timely client data and analytics to the Capital Markets businesses.
• Support the annual sales and client planning process; develop KPIs to track performance.
• Be responsible for client benchmarking data submissions to external vendors.
• Provide senior leadership client briefs ahead of meetings.
• Support evolution of RBC’s client analytics and profitability metrics.

Skills

Tableau

SQL

Python (Pandas)

Excel

Relational databases

Data visualization

Data analysis

Git

Education

Bachelor's degree

Tools

Alteryx

Job description

RBC Capital Markets is seeking a Client Intelligence Data & Analytics professional in Malaysia to deliver accurate client data and analytics for Capital Markets. The role supports sales planning, KPI development, and benchmarking submissions to external vendors.

You will work with senior leadership to brief clients and contribute to evolving RBC’s analytics and profitability metrics across Global Markets, Corporate Banking and Investment Banking.