Strategic Account Manager & Production Lead

Cheil Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 89,000 - 134,000; Full time

Job summary

Cheil Malaysia Sdn Bhd is seeking an Account Manager to oversee day-to-day operations for retainer and out-of-scope projects, acting as the main contact for Samsung’s Product Division in Malaysia. You will lead cross-functional planning, manage client relationships, and ensure timely, high-quality delivery.

The role requires strong vendor management, clear communication, and the ability to juggle multiple campaigns in a fast-paced advertising environment.

Qualifications

• Proven experience as an Account Manager or in a similar role within an advertising or creative agency.
• Strong understanding of ATL, BTL, digital, printing, and production processes.
• Hands-on experience working with and managing production vendors.
• Excellent verbal, written communication, and client management skills.
• Strong project management and organisational skills, with the ability to manage multiple projects simultaneously.
• Diploma or Degree in Mass Communication, Business, Marketing, or a related field.

Responsibilities

• Support the CCO in managing day-to-day operations across both retainer and out-of-scope projects.
• Serve as the key point of contact for Samsung’s Product Division, managing client communications and relationships.
• Act as the main liaison between clients, internal departments, and external partners to ensure smooth project execution.
• Lead project planning and coordination, ensuring all deliverables are completed on time and to the required quality standards.
• Build and maintain strong, long-term relationships with clients and key stakeholders.
• Take ownership of project planning, ideation, execution, and production, from brief to final delivery.
• Manage third-party vendors, including cost negotiation, agreements, and production coordination, to optimise the client’s budget.
• Develop and maintain strong relationships with trusted production vendors and partners.
• Ensure consistent, high-quality delivery across all projects while adhering to agreed budgets and timelines.
• Handle relevant administrative and financial matters in accordance with company and client requirements.
• Provide guidance and support to junior team members, leading by example in their day-to-day responsibilities and development.

Skills

Client management

Project management

Communication skills

Industry knowledge

Attention to detail

Education

Diploma or Degree in Mass Communication, Business, Marketing, or related field

Tools

Production vendors

Job description

Cheil Malaysia Sdn Bhd is seeking an Account Manager to oversee day-to-day operations for retainer and out-of-scope projects, acting as the main contact for Samsung’s Product Division in Malaysia. You will lead cross-functional planning, manage client relationships, and ensure timely, high-quality delivery.

The role requires strong vendor management, clear communication, and the ability to juggle multiple campaigns in a fast-paced advertising environment.