Strategic Account & Growth Sales Manager

Rapid Manufacturing Connectivity Sdn Bhd; Kedah; On-site; MYR 120,000 - 180,000; Full time

Job summary

Rapid Manufacturing is seeking a dynamic Sales Manager in Kulim, Malaysia, to lead the Program Management team, oversee customer accounts, and drive growth. You will be the primary interface between customers and cross-functional internal teams, ensuring exceptional service and delivery.

The ideal candidate has 3+ years in sales, strong leadership, and manufacturing experience, with a BA/BS or equivalent qualification. Role emphasizes strategic relationships and order fulfilment.”

Qualifications

• Minimum 3 years of sales experience.
• Minimum 3 years of experience managing medium and large customer accounts, preferably OEMs or Contract Manufacturers (CMs).
• Leadership experience in sales administration, account management, customer service, or customer care environments.
• Experience in a manufacturing environment is required.
• Experience in order management and customer account management.
• Experience managing and developing team members.

Responsibilities

• Identify and develop new business opportunities within assigned accounts.
• Develop, maintain, and grow strategic customer relationships.
• Maintain regular communication with assigned customers through daily and weekly interactions.
• Build and maintain key relationships with strategic customers and perform other duties of a similar nature as assigned.
• Coordinate activities with Operations, Production, Accounting, Purchasing, and Shipping departments to maintain a high level of customer service when necessary.
• Escalate customer and operational issues promptly and appropriately.
• Organize and prioritize activities to meet daily customer requirements and ensure follow-up on commitments.
• Manage interfaces between customer engineering/management teams and internal teams during new product introduction activities.
• Resolve customer concerns related to RFQs, quality, delivery, and service issues.

Skills

Leadership

Communication

Cross-functional

Account management

Customer service

Education

Bachelor's Degree (BA/BS) or equivalent qualification

Job description

Rapid Manufacturing is seeking a dynamic Sales Manager in Kulim, Malaysia, to lead the Program Management team, oversee customer accounts, and drive growth. You will be the primary interface between customers and cross-functional internal teams, ensuring exceptional service and delivery.

The ideal candidate has 3+ years in sales, strong leadership, and manufacturing experience, with a BA/BS or equivalent qualification. Role emphasizes strategic relationships and order fulfilment.”