Store Supevisor（Paradigm Mall JB）

MINISO (GUANGZHOU) CO.,LTD.; Skudai; On-site; MYR 42,000 - 54,000; Full time

Benefits offered by this job

Monthly attendance allowance

Job summary

MINISO (M) SDN BHD is seeking a Store Manager to lead the TOPTOY store in Skudai, Johor. You will recruit, train, and develop a high-performing sales team while overseeing daily operations and inventory control.

You will drive sales, manage budgets, analyze reports, and ensure an outstanding customer experience. Mandarin proficiency is an advantage and a monthly attendance allowance is provided.

Qualifications

• Minimum 1 year experience in retail management or supervisory role.
• Strong leadership and team-building skills.
• Excellent business acumen with knowledge of retail KPIs.
• Proficiency with POS systems and basic computer software.
• Proficiency in Mandarin is an advantage

Responsibilities

• Lead store team through recruitment, training and coaching.
• Oversee daily store operations, merchandising and inventory control.
• Drive sales and meet revenue targets through promotions and marketing.
• Ensure exceptional customer experience and promptly resolve issues.
• Prepare sales reports and monitor key performance indicators.
• Manage store budgets, shift arrangements and cash handling.
• Conduct regular stock counts and minimize shrinkage.

Tools

POS systems

MS Office

Job description

TOPTOY is more than just a toy store—we are a place of wonder and imagination. As a premier retailer of high-quality toys and collectibles, we are dedicated to creating magical experiences for our customers. We are looking for a dynamic and results-driven Store Manager to lead our team and drive our store's success.

Key Responsibilities:

Store Leadership: Recruit, train, and develop a high-performing sales team. Conduct performance reviews and provide ongoing coaching and feedback.

Sales & Operations Management: Oversee all daily store operations to ensure efficiency and compliance with company policies. Drive sales and meet revenue targets through effective merchandising, inventory management, and promotional strategies.

Customer Experience: Ensure every customer interaction is positive and memorable. Handle customer feedback and resolve issues promptly and professionally.

Financial & Administrative Duties: Manage store budgets, shift arrangment, and cash handling procedures. Prepare and analyze sales reports to identify trends and opportunities.

Inventory Control: Conduct regular stock counts and manage inventory to minimize shrinkage and ensure product availability.

Requirements & Qualifications:

A genuine passion for toys, collectibles, and pop culture.

Proven at least 1 year experience in a retail management or supervisory role.

Strong leadership and team-building skills with a track record of motivating and developing staff.

Excellent business acumen with an understanding of retail key performance indicators (KPIs).

Solid problem-solving, decision-making, and organizational skills.

Proficiency with Point of Sale (POS) systems and basic computer software.

Proficiency in Mandarin is an advantage

What We Offer:

A competitive salary with monthly attendance allowance.

Opportunities for professional development and career growth.

A fun, supportive, and dynamic work environment.

MINISO (M) SDN BHD is a retail store business with regional offices in Korea, China, Hong Kong, Singapore, Malaysia & a wide range of subsidiary companies in globaly. Miniso brand commodities are mainly in life of leisure field, which includs creative home necessities, health and beauty, fashion jewelry, office supplies, stationery gifts, seasonal products, etc. with more than 10,000 types of products. MINISO learn from nature,pursue high quality, while paying attention to natural resources & environmental protection, Miniso actively explore a reasonable relationship between the earth's environment and human civilization, concern about the health of community & environment and make sure that products and materials are safe.

In line with our business expansion, we would like to recruit dynamic & highly motivated candidates to fill in the position above.

MINISO (M) SDN BHD is a retail store business with regional offices in Korea, China, Hong Kong, Singapore, Malaysia & a wide range of subsidiary companies in globaly. Miniso brand commodities are mainly in life of leisure field, which includs creative home necessities, health and beauty, fashion jewelry, office supplies, stationery gifts, seasonal products, etc. with more than 10,000 types of products. MINISO learn from nature,pursue high quality, while paying attention to natural resources & environmental protection, Miniso actively explore a reasonable relationship between the earth's environment and human civilization, concern about the health of community & environment and make sure that products and materials are safe.

In line with our business expansion, we would like to recruit dynamic & highly motivated candidates to fill in the position above.