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Stryv is seeking a Store Supervisor for Paradigm Mall Johor Bahru to help run daily store operations, engage customers, demonstrate products, and drive sales. You will work closely with the store manager and retail manager to learn the ropes and meet sales targets while maintaining high service standards in a busy mall environment.
You should have some retail sales experience, be comfortable working retail hours including weekends and public holidays, and possess good communication and
Stryv is looking for a customer-centric Store Supervisor to support the store operations and sales in Paradigm Mall JB. The successful candidate will work closely with the store manager and retail manager to learn how to engage, demonstrate our products and sell the products. Job scopes include opening/closing stores, support in stock taking. Candidates will have the most success if they have some background in retail sales experience and are willing to work hard in retail hours to deliver sales target
Minimum education SPM and above
Proven successful experience in retail sales
Good communication and interpersonal skills
Able to communicate in English and another local language fluently
Work retail days and hours (Weekends, PH, nights)
Achieve sales and profitability of the store
Learn deeply about Stryv products and be proficient in demonstrating them
Monitor Store Operations.
To carry out promotional activities to drive sales.
Ensuring store housekeeping and merchandising standards are achieved.
To ensure proper inventory control of the stores
To conduct merchandising training for new and existing employees
To provide excellent face-to-face customer service to customers so that customers’ needs are met.
To comply with all operational standards
Ensuring a safe and clean store environment for team members and customers
Supervise store teams, conduct evaluations, organize training sessions, and foster a culture of recognition and motivation.
Any other ad-hoc duties as assigned.
13 days of AL
Off in lieu given for work on Public Holidays
OT pay if staff is required to work above the 45 hours (Daily 9 hours) planned weekly.
Commission for each sale done.
Training Provided
EPF / SOCSO / PCB
Performance Bonus
Attendance Allowance