Product Supervisor - Suria Sabah & Imago Mall Sabah

Frasers Group; Sabah; Sur place; MYR 42 000 - 60 000; Plein temps

Résumé du poste

Sports Direct Malaysia is seeking a Product Supervisor to support Suria Sabah & Imago Mall Sabah. You will coach sales assistants, help achieve monthly sales targets, and assist in stock replenishment and stock takes.

The ideal candidate has at least 2 years in retail supervision (or diploma with 2+ years as a sales assistant), enjoys sports retail, and is willing to work long hours, weekends, and shifts.

Qualifications

• SPM with at least 2 years’ experience as Supervisor in retail, or Diploma with at least 2 years as Sales Assistant
• Passion for sports and retail industry
• Proven supervisory and management skills
• Good knowledge of analytics, problem solving and decision making
• Good customer service, communication and interpersonal skills
• Willing to work long hours, weekends, public holidays and shift duty

Responsabilités

• Coach and train sales assistants in product knowledge and customer service standards
• Assist in achieving monthly shop sales targets
• Assist in stock replenishment activities
• Assist in stock takes (routine, ad-hoc, annual)
• Follow SOPs to ensure consistent retail operations
• Assist in product display arrangement and visual merchandising
• Stand in for Assistant Shop Manager when needed
• Maintain shop premises cleaning and upkeep
• Update Shop Manager on staff performance
• Implement sales and promotional plans as required

Connaissances

Supervisory skills

Customer service

Communication

Interpersonal skills

Analytical thinking

Problem solving

Decision making

Formation

Diploma

SPM

Description du poste

Product Supervisor - Suria Sabah & Imago Mall Sabah

• Full-time

Sports Direct is part of Frasers Group, a leading UK-based retail group with a portfolio of internationally recognised brands in sports, lifestyle, and fashion.

Sports Direct Malaysiaiscurrently looking forProduct Supervisorto join our growing team.

Sports Direct Malaysia currently operates a total of 41 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and regional fulfillment. Sports Direct Malaysia offers over 70 of the leading authentic global sports brands, offering the widest variety of choice and value. The company employs over 1000 staff with a view to expanding rapidly across Asia in the coming years.

We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at excellent value in a modern spacious environment. The stores are uniquely zoned by key sports categories which include; SD Football, SD Running, SD Training (fitness, cross training, gym equipment, weights, boxing, yoga), SD Rackets (badminton, tennis, squash), SD Swimming (pool, beach, water sports), SD Sports (basketball, rugby, extreme games, cycling, skates & indoor games), SD Lifestyle (Men, Women & Kids) & SD Outdoor (Hiking, trekking, camping & fishing).

Assist to coach and train sales assistant in products knowledge and customer service standards

Assist in achieving monthly sales target of the shop

Assists in stock replenishment activities

Assists in stock-take (routine, ad-hoc and/ or annual)

To perform duty as according to all Operational and Customer Service SOPs as well to make Sales Assistants are following the same

To assist in product display arrangement and visual merchandising

Stand in for Assistant Shop Manager if needed to handle departmental operations and ensure consistency in the standard of retail operations

To assist in maintenance and cleaning of shop premises

To assist in stock take (routine, ad-hoc & annual) as and when required

Update to Shop Manager on staff performance

Update to Shop Manager if any Customer feedbacks

Implement/execute sales & promotion plans as and when required

Any other legal assignments requested by management from time to time

SPM with at least 2 years’ experience as Supervisor in retail industry / Diploma with at least 2 years as Sales Assistant (or equivalent)

Have passion with Sports and retail industry

Provensupervisory skillsand management skills

Have knowledge in analytic, problem solving and decision-making skills

Good customer service, communication and interpersonal skills

Willing to work long hours, weekends, public holidays and shift duty

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