Retail Assistant (Gurney Plaza, Penang)

Muji Malaysia Sdn Bhd; Penang; Presencial; MYR 25.000 - 33.000; Tempo integral

Resumo da vaga

Muji Malaysia Sdn Bhd in Penang is seeking a friendly retail associate to join our front-line team. You will greet customers, share product information, and help drive daily sales targets on the shop floor.

Responsibilities include stock checks, tagging, replenishment, cashier support, and ensuring displays meet Muji standards. A passion for detail and teamwork helps deliver exceptional service to shoppers.

Qualificações

• Minimum SPM with 1–2 years of retail experience is an added advantage.
• Positive and passionate about retail industry.
• Like interacting with customers and have an eye for details.
• Articulate and outgoing.
• Result oriented and good team player.

Responsabilidades

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at assigned areas or departments.
• Provide product information and service to customers pro-actively.
• Greet and assist customers at the sales floor attentively.
• Assist in receiving, counting of stocks, tagging and labeling.
• Monitor and check goods with expiry date (Health & Beauty / Food).
• Do daily/weekly housekeeping.
• Assist in tagging sensor tags, especially for garments.
• Feedback on fast and slow moving stock.
• Maintain the work area following safety standards.
• Perform daily stock replenishment.
• Assist the cashier at the Checkout point when required.
• Report on price errors and discrepancies.
• Demonstrate customer service according to Muji standards.
• Provide effective service to assist customers in all aspects.
• Gather feedback from customers and suggest improvements.
• Ensure stock is sold by FIFO to avoid aging merchandise.
• Ensure stock display compliance.

Conhecimentos

Retail experience

Customer service

Attention to detail

Team player

Formação

SPM

Ferramentas

POS system

Descrição da vaga

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments
• Provide product information and service to customers pro-actively
• Greet and assist customer at the sales floor attentively
• Assist in receiving, counting of stocks, tagging and labeling
• Monitor and check goods with expiry date (Health & Beauty / Food)
• Do daily/weekly housekeeping
• Assist in tagging sensor tag, especially for garment
• Actively feedback on fast and slow moving stock
• Maintain the work area by adhering to the safety standards as required
• Perform daily stock replenishment
• Assist the cashier at the Checkout point when required
• Responsible in the reporting of price error
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
• Demonstrate appropriate customer service skills as according to the Muji standard
• Provide effective and efficient service to assist the customers of all aspects
• Gather feedback from customer and suggest improvement for the areas to the superior
• Ensure stock sold by first in first out to avoid an increase of aging merchandise
• Report on any discrepancy of stock holding against the system
• Ensure all available stock are being displayed

Roles & Responsibilities

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments
• Provide product information and service to customers pro-actively
• Greet and assist customer at the sales floor attentively
• Assist in receiving, counting of stocks, tagging and labeling
• Monitor and check goods with expiry date (Health & Beauty / Food)
• Do daily/weekly housekeeping
• Assist in tagging sensor tag, especially for garment
• Actively feedback on fast and slow moving stock
• Maintain the work area by adhering to the safety standards as required
• Perform daily stock replenishment
• Assist the cashier at the Checkout point when required
• Responsible in the reporting of price error
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
• Demonstrate appropriate customer service skills as according to the Muji standard
• Provide effective and efficient service to assist the customers of all aspects
• Gather feedback from customer and suggest improvement for the areas to the superior
• Ensure stock sold by first in first out to avoid an increase of aging merchandise
• Report on any discrepancy of stock holding against the system
• Ensure all available stock are being displayed

Requirements

• Minimum SPM with 1 – 2 years of retail experience will be an added advantage
• Positive and with passion in retail industry
• Like interacting with customers and have an eye for details
• Articulate and outgoing
• Result oriented and good team player