Store Supervisor & Customer Service Leader

KK Group of Companies (Retail); Rawang; On-site; MYR 25,000 - 38,000; Full time

Job summary

KK Supermart in Rawang, Malaysia is seeking a Retail Sales Assistant to welcome customers, assist with product selection, and manage stock and displays. The role requires a positive attitude, strong communication, and the ability to work evenings, weekends, and holidays.

SPM or Diploma is required, with Bachelor’s degree a plus. Prior retail experience (1–3 years) with supervisory responsibilities is preferred. Own transport is advantageous.

Qualifications

• SPM or Diploma or equivalent; Bachelor’s degree is a plus.
• Prior retail experience (1–3 years) with supervisory responsibilities preferred.

Responsibilities

• Serve as the face of the store and provide courteous, professional customer service.
• Handle merchandise, assist customers with selections, and manage stock and displays.
• Maintain store cleanliness, organisation, and housekeeping in line with procedures.
• Operate and handle POS systems and basic computer tasks responsibly.
• Ensure safety of store property and respond to emergencies when needed.
• Work flexible hours including evenings, weekends, and public holidays.

Skills

Leadership

Interpersonal skills

Communication

Education

SPM/Diploma or equivalent

Bachelor’s degree welcomed

Tools

POS systems

Basic computer apps

Job description

KK Supermart in Rawang, Malaysia is seeking a Retail Sales Assistant to welcome customers, assist with product selection, and manage stock and displays. The role requires a positive attitude, strong communication, and the ability to work evenings, weekends, and holidays.

SPM or Diploma is required, with Bachelor’s degree a plus. Prior retail experience (1–3 years) with supervisory responsibilities is preferred. Own transport is advantageous.