Store Service Associate – Customer-Focused, Full-Time

KK Group of Companies (Retail); Kuala Lumpur; On-site; MYR 22,000 - 36,000; Full time

Benefits offered by this job

Staff discounts

On-the-job training

Job summary

KK Group of Companies (Retail) invites applicants for a full-time Shop Assistant position at KK SUPER MART Jalan Ipoh in Kuala Lumpur. The role focuses on delivering friendly customer service, assisting shoppers, and ensuring smooth day-to-day store operations in a busy supermarket environment.

You will stock shelves, handle point-of-sale transactions, maintain merchandising standards, and support promotions while upholding health and safety regulations and a positive team culture.

Qualifications

• Retail or customer service experience preferred.
• Strong communication with customers and colleagues.
• Ability to lift and carry stock and stand for long periods.
• Reliable with good attendance.
• Willing to work weekends and public holidays.

Responsibilities

• Provide friendly customer service and assist with product inquiries.
• Stock shelves and ensure accurate pricing.
• Operate the POS system and process payments accurately.
• Maintain store cleanliness and organisation.
• Monitor stock levels and report shortages.
• Unload deliveries and check against delivery notes.
• Assist with promotions and window displays.
• Follow health and safety regulations.
• Support team and foster a collaborative environment.

Skills

Retail experience

Customer service

Communication

Physical stamina

Punctuality

Flexibility

Tools

POS system

Job description

KK Group of Companies (Retail) invites applicants for a full-time Shop Assistant position at KK SUPER MART Jalan Ipoh in Kuala Lumpur. The role focuses on delivering friendly customer service, assisting shoppers, and ensuring smooth day-to-day store operations in a busy supermarket environment.

You will stock shelves, handle point-of-sale transactions, maintain merchandising standards, and support promotions while upholding health and safety regulations and a positive team culture.