Retail Shop Assistant: Customer Service & Stocking

KK Group of Companies (Retail); Sepang; On-site; MYR 20,000 - 31,000; Full time

Job summary

KK Group of Companies (Retail) invites applications for a Shop Assistant role at KK SUPER MART SIP in Sepang. The position is full-time and focuses on delivering warm customer service, helping customers with inquiries, and processing purchases efficiently.

The role requires stocking, merchandising, accurate cash handling, and collaboration with the team to keep the store welcoming and well-organized for shoppers.

Qualifications

• Experience in retail or customer service is preferred but not required
• Strong communication and friendly, approachable demeanor
• Ability to work in a fast-paced retail environment
• Reliable, punctual with a positive work ethic
• Basic numeracy for transactions

Responsibilities

• Greet customers and assist with product inquiries and purchases
• Stock shelves and maintain attractive product displays
• Process transactions at the checkout accurately
• Handle cash and card payments while following procedures
• Assist with inventory and stock rotation to ensure freshness
• Maintain cleanliness and tidiness of the store
• Follow company policies and collaborate with the team
• Restock items and manage product availability on the shop floor
• Support promotional activities and ensure signage is up to date

Skills

Customer service

Communication

Teamwork

Cash handling

Numeracy

Job description

KK Group of Companies (Retail) invites applications for a Shop Assistant role at KK SUPER MART SIP in Sepang. The position is full-time and focuses on delivering warm customer service, helping customers with inquiries, and processing purchases efficiently.

The role requires stocking, merchandising, accurate cash handling, and collaboration with the team to keep the store welcoming and well-organized for shoppers.