Assistant Store Manager (Pagoh Jaya Muar)

ECO-SHOP Marketing Berhad (Retail); Pagoh; On-site; MYR 47,000 - 69,000; Full time

Benefits offered by this job

Monthly incentive

Commission

Training & development

Health benefits

Yearly bonus

Job summary

Eco-Shop Marketing Berhad in Pagoh Jaya, Muar, seeks an Assistant Store Manager to lead daily store operations. You will oversee stock control, implement FIFO, manage the GTN process, and ensure accurate transfer notes.

The role requires strong people management and KPI focus to drive sales and service. The ideal candidate has 2+ years in retail, is fluent in English and Bahasa Malaysia, and can supervise a 10–15 member team at Eco-Shop Pagoh Jaya.

Qualifications

• Candidates must possess at least an SPM/Diploma/Degree.
• Proficient in English and Bahasa Malaysia.
• Experience as a Person-In-Charge (PIC) is an advantage.
• More than 2 years of experience in retail or similar industry.

Responsibilities

• Ensure accurate stock management by updating GTN, recording issues with stock adjustments, and verifying quantity changes via Transfer Notes.
• Follow FIFO for stock storage and report issues to the Area/Assistant Area Manager.
• Oversee staff scheduling, monitor KPIs and sales targets, and manage disciplinary actions.
• Coordinate staff overtime and recruitment reporting to the Area Manager.
• Lead a team of 10–15 employees.
• Manage store operations, stock deliveries, damaged goods, and administrative duties including E-Ticketing.

Skills

Staff management

Inventory management

Work scheduling

Customer service

English

Bahasa Malaysia

Education

SPM/Diploma/Degree

Tools

E-Ticketing

Stock management system

Job description

Assistant Store Manager (Pagoh Jaya Muar)

Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.

Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.

Able to leads 10- 15 employees.

(C) STORE OPERATIONS MANAGEMENT

Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.

Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.

Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirements:

Candidates must possess at least an SPM/Diploma/Degree.

Proficient in both English and Bahasa Malaysia.

Skilled in staff management, as this position involves managing the store team.

Familiar with operational processes, such as work scheduling and inventory management.

Experience as a Person-In-Charge (PIC) in previous employment is an advantage.

Willing to work at Eco-Shop in Pagoh Jaya,Muar.

Possess more than 2 years of experience in the retail or similar industry.

Opportunities for career advancement

Monthly performance incentive

Commission

On-going Training & Development

Health and wellness benefits

Yearly performance Bonus

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an assistant store manager?
• How many years of people management experience do you have?
• Do you have customer service experience?
• Do you have experience in a sales role?
• How would you rate your Bahasa Malaysia language skills?

Supermarkets, Grocery & Petrol Retailing 5,001-10,000 employees

Empowering From Humble Beginnings

In the realm of renowned local brands, none shines brighter than eco-shop. Established in 2003, our founder, Dato’ Sri Lee Kar Whatt, is resolute in delivering top-quality products at the most accessible prices. Till now eco-shop has grown to over 400 outlets nationwide and employing more than 8,000 people.

Eco-Shop has more than 10,000 products to offer, from food, to household items, basic hardware, stationeries and even cat food and accessories. All the products are offered at affordable prices, making it the most desired shopping destination for everyone’s daily essentials.

Empowering From Humble Beginnings

In the realm of renowned local brands, none shines brighter than eco-shop. Established in 2003, our founder, Dato’ Sri Lee Kar Whatt, is resolute in delivering top-quality products at the most accessible prices. Till now eco-shop has grown to over 400 outlets nationwide and employing more than 8,000 people.

Eco-Shop has more than 10,000 products to offer, from food, to household items, basic hardware, stationeries and even cat food and accessories. All the products are offered at affordable prices, making it the most desired shopping destination for everyone’s daily essentials.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

What can I earn as an Assistant Store Manager