Store Operations Lead — Sales & Team Development

PORCELAIN INN SDN. BHD.; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Porcelain Inn Sdn Bhd is a well-known Malaysian retail brand specializing in wedding accessories, event gifts, and home decoration items. The store is seeking a capable supervisor to help manage daily operations, lead a sales-driven team, handle product displays and inventory, and ensure high-quality customer service.

The role requires more than 1 year of retail experience (management experience preferred) with strong communication and leadership skills.

Qualifications

• Over 1 year retail experience, management experience preferred.
• Good communication and leadership skills.
• Willing to work in shifts and public holidays.
• Willing to travel for outstation store assignments.

Responsibilities

• Assist in managing the daily operation of the store.
• Lead the team to achieve sales goals.
• Manage product display and inventory.
• Provide quality customer service.
• Train and supervise store staff.

Skills

Leadership

Customer service

Communication

Team management

Tools

POS system

Job description

Porcelain Inn Sdn Bhd is a well-known Malaysian retail brand specializing in wedding accessories, event gifts, and home decoration items. The store is seeking a capable supervisor to help manage daily operations, lead a sales-driven team, handle product displays and inventory, and ensure high-quality customer service.

The role requires more than 1 year of retail experience (management experience preferred) with strong communication and leadership skills.